Southlake Nissan

Grateful for trustworthy people! I've been coming here for service for almost 10 years now. Randy always goes out of his way to accommodate me! This visit - in the midst of this pan I've been coming here for service for almost 10 years now. Randy always goes out of his way to accommodate me! This visit - in the midst of this pandemic was even better than others! I came in for annual service but was also having a rattling issue which I"ve been trying to address for months. I mentioned it again and Randy assured me he would handle it personally himself and he did!! I had 3 clamps replaced and in the process he found a bigger issue with a tire rod that he was able to fix and thank God it was covered by my warranty!! I live in Chicago and drive back and forth to Indiana to check on my elderly parents. Very scary to think about what could have happened in all that driving back and forth had this problem not been found....So grateful for his knowledge but also his kindness and professionalism. I always know that I can count on him to take good care of us! Nissan is lucky to have him!! Thank you again Randy!! More

Services Service dept. manager Randy, is the best and he goes above and beyond for his customer's. Great customer service skills is very hard to find now and R Service dept. manager Randy, is the best and he goes above and beyond for his customer's. Great customer service skills is very hard to find now and Randy makes it so much easier ! Thanks again for your great personality and also making a visit at Southlake Nissan service dept. a worry free experience. More

Dave Whelan did an absolutely wonderful job working with my family and getting us in a vehicle that would work for us. AWESOME JOB DAVE!! my family and getting us in a vehicle that would work for us. AWESOME JOB DAVE!! More

We set up an appointment on a Friday evening for Saturday morning work was accepted and much to our surprise not only was it diagnosed they had to go get a part and they installed it on a Saturday we picked morning work was accepted and much to our surprise not only was it diagnosed they had to go get a part and they installed it on a Saturday we picked it up six hours after we dropped it off that was outstanding work. More

I love my sentra that I purchased. Thank you keith and jim for a very comfortable and smooth sales experience, and thank you to randy kawanna and his service team! jim for a very comfortable and smooth sales experience, and thank you to randy kawanna and his service team! More

"D" , my salesman was great. I had a really negative experience with my first Nissan purchase, where it pertains to the vehicle. I am hoping for a better car experience this time. They worked very h experience with my first Nissan purchase, where it pertains to the vehicle. I am hoping for a better car experience this time. They worked very hard to secure a loan for me and I now have a beautiful car that I am proudly driving around. More

Family Brian and Randy always treat me like "family"! They always listen to the reasons I am bringing my vehicle in for service and do their best to relay th Brian and Randy always treat me like "family"! They always listen to the reasons I am bringing my vehicle in for service and do their best to relay the issues to the repair staff. More

My salesman Keith is the best! He is Always willing to help solve a problem and follows up to make sure I am happy with results. help solve a problem and follows up to make sure I am happy with results. More