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Southlake Nissan
Merrillville, IN
1,774 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button.
Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers.
Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress.
"Drive a little - Save a lot" at Southlake Nissan of Merrillville.
From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 PM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 PM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday Closed
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Showing 1,774 reviews
February 24, 2020
Heater Blower Issue I had a recent heating issue on my vehicle last Wednesday afternoon. Nissan in Merrillville where I get my warrantee service was booked full until Fr I had a recent heating issue on my vehicle last Wednesday afternoon. Nissan in Merrillville where I get my warrantee service was booked full until Friday. After speaking with their service manager Randy, he was able to get my vehicle in for service on Thursday morning. Not only did he get the heater blower problem fixed, he also was able to take care of a recall which was pending on the ABS. Over the years, I have posted other five star reviews for Randy. Randy has proven to having deserved each of those five star reviews. Customers will be hard pressed to find anyone who goes out of their way more to please customers and earn their business and loyalty as well as Randy does. More
by gary.heiser
Employees Worked With
Randy Kawanna
February 24, 2020
Prompt Service The service was great, except the oil fill cap was not replaced. I found it on top of the ledge under the hood when I opened it up the next day. The service was great, except the oil fill cap was not replaced. I found it on top of the ledge under the hood when I opened it up the next day. More
by scott.bocock
Verified CustomerEmployees Worked With
Angelo Kawanna
February 24, 2020
fast and professional service Great customer service. Did not try to oversell me and they were very honest and up front with their pricing. Dee was an excellent salesperson to wo Great customer service. Did not try to oversell me and they were very honest and up front with their pricing. Dee was an excellent salesperson to work with!! More
by jafleming29
Employees Worked With
Dixie Pineda
February 24, 2020
Best service department in NW Indiana. Staff is friendly and goes the extra mile to take care of their customers. Brian and Randy are first class and always available to walk you through everything. Randy and goes the extra mile to take care of their customers. Brian and Randy are first class and always available to walk you through everything. Randy is the best service manager I have ever known and that is why we keep referring customers to Southlake Nissan. More
by Rogue2018
Employees Worked With
Brian, Kyle , Randy Kawanna
February 24, 2020
Great customer service I had to attend 2 Funeral&Burial on that day the manager said I will be out in 1 hour true to his word on that day the manager said I will be out in 1 hour true to his word More
by nancypittman66@comcast.net
Employees Worked With
Service Manager was great, Randy Kawanna
February 18, 2020
Simply outstanding, thanks Randy After being a Nissan person and having purchased over 10 during past 40 plus years, was having my problems with most recent Murano purchased. But, jus After being a Nissan person and having purchased over 10 during past 40 plus years, was having my problems with most recent Murano purchased. But, just past warranty and problem was extremely odd. Randy Kawanna, Head is service told me not to worry and bring it in ASAP and they would evaluate and take care of problem. They resolved all and at no cost with car wash also. Wife and I are loyal to them and recommend dealership and especially service department to all. Many that I have recommended have gone to Southlake and have not been disappointed. Thanks much. More
by tlmay
Employees Worked With
Randy Kawanna
February 17, 2020
Service on my 2013 Altima for the recall was performed in a timely manner . I was provided with transportation to and from the dealership. A complimentary multi point inspection was performed and I was advis a timely manner . I was provided with transportation to and from the dealership. A complimentary multi point inspection was performed and I was advised on repairs needed More
by teatrng
Employees Worked With
Rich, Randy Kawanna
February 13, 2020
Fantastic experience. No high pressure and very helpful. Returned all my calls and emails within 24 hr time frame. Another dealership I dealt with would take 2 or 3 days or not call me before I would call b Returned all my calls and emails within 24 hr time frame. Another dealership I dealt with would take 2 or 3 days or not call me before I would call back. Thank you Dave Whelan and Southlake Nissan.team Also a shout out to Patrick Sullivan ! More
by derolfj
Employees Worked With
Dave Whelan and Patrick Sullivan
February 13, 2020
Quick and accurate. I like the service department because they are quick, friendly and get things done even while waiting. Randy keep me posted as to how long it will be I like the service department because they are quick, friendly and get things done even while waiting. Randy keep me posted as to how long it will be for my car tp be finished. More
by rdock38
Employees Worked With
Randy the service manager
February 13, 2020
The best experience I have ever received from Nissan was at the SouthLake dealership. They were timely and efficient and made sure I was satisfied. at the SouthLake dealership. They were timely and efficient and made sure I was satisfied. More
by breneetoney16
Employees Worked With
Other Employees :
Dixie Pineda, Thomas Carter, Tom Tugman
