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Southlake Nissan
Merrillville, IN
1,789 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button.
Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers.
Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress.
"Drive a little - Save a lot" at Southlake Nissan of Merrillville.
From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,789 reviews
March 09, 2020
Randy and his service team are very trustworthy! They always treat my husband and I with kindness and professionalism!! I will ONLY get my Nissan services done at Southlake Nissan! Keep up the great work always treat my husband and I with kindness and professionalism!! I will ONLY get my Nissan services done at Southlake Nissan! Keep up the great work Randy, Brian, and the whole service team!! More
by zzlafswife
Verified CustomerEmployees Worked With
Randy Kawanna
March 02, 2020
great sales experience No pressure and just pure honest. good deal and straight up. Dee was espcially good and staff friendly. nice experience. the car is great also. No pressure and just pure honest. good deal and straight up. Dee was espcially good and staff friendly. nice experience. the car is great also. More
by markfxa
Employees Worked With
Dee Tauylor
March 02, 2020
Great! I went to the dealership just to test drive a car, but received an offer I could not refuse. I was pleasantly surprised that they were able to work wi I went to the dealership just to test drive a car, but received an offer I could not refuse. I was pleasantly surprised that they were able to work with the first offer that I provided and not haggle me on price all night! More
by xrayfan01
Employees Worked With
Dee-new employee not sure on last name
February 28, 2020
Very positive atmosphere friendly and business like👍 The best dealership a round The service dept does a great job of seeing your car in and out The best dealership a round The service dept does a great job of seeing your car in and out More
by colecuckoos
Employees Worked With
Other Employees :
Dixie Pineda, Thomas Carter, Tom Tugman, Randy Kawanna
February 25, 2020
Always Excellent Service! We have purchased 3 Nissans from your dealership mainly due to the fact that your service department is the best we have ever encountered. We have pu We have purchased 3 Nissans from your dealership mainly due to the fact that your service department is the best we have ever encountered. We have purchased Fords, Chevys, Oldsmobiles, Corvettes, and BMW’s in our lifetime. Your no nonsense negotiation when purchasing is refreshing. But, most of all, no other dealership has compared to yours when it comes to service. Randy goes far beyond expectations, and is always informative and pleasant. He is the reason you have our repeat business. It is such a nice feeling to be completely satisfied not only with your purchase, but for years after your purchase!! Linda Polk More
by Linda
Employees Worked With
Ryan, in service., Randy Kawanna
February 24, 2020
Heater Blower Issue I had a recent heating issue on my vehicle last Wednesday afternoon. Nissan in Merrillville where I get my warrantee service was booked full until Fr I had a recent heating issue on my vehicle last Wednesday afternoon. Nissan in Merrillville where I get my warrantee service was booked full until Friday. After speaking with their service manager Randy, he was able to get my vehicle in for service on Thursday morning. Not only did he get the heater blower problem fixed, he also was able to take care of a recall which was pending on the ABS. Over the years, I have posted other five star reviews for Randy. Randy has proven to having deserved each of those five star reviews. Customers will be hard pressed to find anyone who goes out of their way more to please customers and earn their business and loyalty as well as Randy does. More
by gary.heiser
Employees Worked With
Randy Kawanna
February 24, 2020
Prompt Service The service was great, except the oil fill cap was not replaced. I found it on top of the ledge under the hood when I opened it up the next day. The service was great, except the oil fill cap was not replaced. I found it on top of the ledge under the hood when I opened it up the next day. More
by scott.bocock
Employees Worked With
Angelo Kawanna
February 24, 2020
fast and professional service Great customer service. Did not try to oversell me and they were very honest and up front with their pricing. Dee was an excellent salesperson to wo Great customer service. Did not try to oversell me and they were very honest and up front with their pricing. Dee was an excellent salesperson to work with!! More
by jafleming29
Employees Worked With
Dixie Pineda
February 24, 2020
Best service department in NW Indiana. Staff is friendly and goes the extra mile to take care of their customers. Brian and Randy are first class and always available to walk you through everything. Randy and goes the extra mile to take care of their customers. Brian and Randy are first class and always available to walk you through everything. Randy is the best service manager I have ever known and that is why we keep referring customers to Southlake Nissan. More
by Rogue2018
Employees Worked With
Brian, Kyle , Randy Kawanna
February 24, 2020
Great customer service I had to attend 2 Funeral&Burial on that day the manager said I will be out in 1 hour true to his word on that day the manager said I will be out in 1 hour true to his word More
by nancypittman66@comcast.net
Employees Worked With
Service Manager was great, Randy Kawanna
