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Southlake Nissan
Merrillville, IN
1,789 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button.
Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers.
Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress.
"Drive a little - Save a lot" at Southlake Nissan of Merrillville.
From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,789 reviews
February 18, 2020
Simply outstanding, thanks Randy After being a Nissan person and having purchased over 10 during past 40 plus years, was having my problems with most recent Murano purchased. But, jus After being a Nissan person and having purchased over 10 during past 40 plus years, was having my problems with most recent Murano purchased. But, just past warranty and problem was extremely odd. Randy Kawanna, Head is service told me not to worry and bring it in ASAP and they would evaluate and take care of problem. They resolved all and at no cost with car wash also. Wife and I are loyal to them and recommend dealership and especially service department to all. Many that I have recommended have gone to Southlake and have not been disappointed. Thanks much. More
by tlmay
Employees Worked With
Randy Kawanna
February 17, 2020
Service on my 2013 Altima for the recall was performed in a timely manner . I was provided with transportation to and from the dealership. A complimentary multi point inspection was performed and I was advis a timely manner . I was provided with transportation to and from the dealership. A complimentary multi point inspection was performed and I was advised on repairs needed More
by teatrng
Verified CustomerEmployees Worked With
Rich, Randy Kawanna
February 13, 2020
Fantastic experience. No high pressure and very helpful. Returned all my calls and emails within 24 hr time frame. Another dealership I dealt with would take 2 or 3 days or not call me before I would call b Returned all my calls and emails within 24 hr time frame. Another dealership I dealt with would take 2 or 3 days or not call me before I would call back. Thank you Dave Whelan and Southlake Nissan.team Also a shout out to Patrick Sullivan ! More
by derolfj
Employees Worked With
Dave Whelan and Patrick Sullivan
February 13, 2020
Quick and accurate. I like the service department because they are quick, friendly and get things done even while waiting. Randy keep me posted as to how long it will be I like the service department because they are quick, friendly and get things done even while waiting. Randy keep me posted as to how long it will be for my car tp be finished. More
by rdock38
Employees Worked With
Randy the service manager
February 13, 2020
The best experience I have ever received from Nissan was at the SouthLake dealership. They were timely and efficient and made sure I was satisfied. at the SouthLake dealership. They were timely and efficient and made sure I was satisfied. More
by breneetoney16
Employees Worked With
Other Employees :
Dixie Pineda, Thomas Carter, Tom Tugman
February 11, 2020
I wasn't on the appointment board for my 3pm appmt. I spoke to the manager in the adjoining office. He made sure I was taken care of immediately. Angelo took care of my oil change promptly. Angelo i spoke to the manager in the adjoining office. He made sure I was taken care of immediately. Angelo took care of my oil change promptly. Angelo informed me I needed a new battery. I was surprised!! My car is a 2017 Altima with only 46,450 miles. Why didn't the battery last longer? It should have had a warrantee for 3 or more years!! I didn't question it but paid for a new battery. More
by eamos04
Employees Worked With
Angelo
February 10, 2020
We loved our experience and our new Versa! Dee greeted us with a warm smile and a handshake. The transaction went smoothly with no hassles. with a warm smile and a handshake. The transaction went smoothly with no hassles. More
by johnkathiebobos
Employees Worked With
Deason Taylor 5 stars, Tom Tugman
February 05, 2020
Past 2 1/2 weeks repairs I love this dealership and how they take care of my car issues! They rank excellent on my list, and I would totally and actually do recommend them to I love this dealership and how they take care of my car issues! They rank excellent on my list, and I would totally and actually do recommend them to everyone I know! I feel good about my 2005 Altima when I leave there with the work done on it! I love this car and want to keep it running as long as it can, and who better to take care of it than Southlake Nissan! Great team!! Thank you!! More
by susanwallace23
Employees Worked With
Randy and Brian Jensen
February 04, 2020
Quality Service We are extremely satisfied with the service that we recently received. Angelo Kawanna went way beyond expectations to make sure our vehicle was taken We are extremely satisfied with the service that we recently received. Angelo Kawanna went way beyond expectations to make sure our vehicle was taken care of. More
by mfosher1
Employees Worked With
Angelo Kawanna
February 04, 2020
My experience was good and enjoyable. My experience was a good and attention to detail was good. The staff are friendly and listened to my wants and needs. Looking forward to continue wo My experience was a good and attention to detail was good. The staff are friendly and listened to my wants and needs. Looking forward to continue working with this dealership. More
by mfridenmaker
Employees Worked With
Milan Stojanovic
