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Southlake Nissan
Merrillville, IN
1,789 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button.
Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers.
Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress.
"Drive a little - Save a lot" at Southlake Nissan of Merrillville.
From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,789 reviews
January 07, 2020
Lease a new Rogue, great vehicle Very impressed with dealership and Dave Whalen, Fair price on new lease. Very friendly, answered all of our questions. Met our expectations. We would Very impressed with dealership and Dave Whalen, Fair price on new lease. Very friendly, answered all of our questions. Met our expectations. We would recommend to our friends this dealership More
by pattimin
Verified CustomerEmployees Worked With
Dave Whalen
January 04, 2020
Great Service Department The service department is friendly, professional, quick and reliable. They always take great care of me and my vehicle! They genuinely care about thei The service department is friendly, professional, quick and reliable. They always take great care of me and my vehicle! They genuinely care about their customers. More
by Jen412
Employees Worked With
Randy
January 02, 2020
Shopping for a new car and sold us two new ones Dealership was very clean and everyone was helpful. Our salesman, Dave Whelan, was exceptional to work with. We told him what we were looking for an Dealership was very clean and everyone was helpful. Our salesman, Dave Whelan, was exceptional to work with. We told him what we were looking for and he was able to find it right away. Would definitely go back there again when I decide to trade cars. More
by ep47951
Employees Worked With
Dave Whelan, Pat (in financing)
December 30, 2019
25k Mile inspection Actual inspection AND recall done in a swift manner and hour 40 minutes and I was done. Great dealer,friendly staff. Will definitely reccomend to oth Actual inspection AND recall done in a swift manner and hour 40 minutes and I was done. Great dealer,friendly staff. Will definitely reccomend to others. More
by bsds17832
Employees Worked With
Brian (Service), Keith Supler
December 28, 2019
Will Broughton is an amazing salesmen and made my process very easy . He answered all my questions and is very knowledgeable. If any of my friends ever need a vehicle I will send them to him and I will be very easy . He answered all my questions and is very knowledgeable. If any of my friends ever need a vehicle I will send them to him and I will be back when I am ready to upgrade. The person I spoke to that worked in finance was great as well. More
by nicquema
Employees Worked With
December 26, 2019
Expensive I called for an oil change & was happy they could fit me in & they treated me very well. Unfortunately, I felt like $90 for an oil change and tire rot I called for an oil change & was happy they could fit me in & they treated me very well. Unfortunately, I felt like $90 for an oil change and tire rotation was awfully expensive. I was happy with the service, but unhappy with the price! More
by meemunk730
Employees Worked With
I don’t remember who I dealt with!
December 17, 2019
SCAMMED-AVOID at all costs I will be taking action until this gets resolved. I am a middle aged woman who feels very upset by this "scam". I trust in people and for the most par I will be taking action until this gets resolved. I am a middle aged woman who feels very upset by this "scam". I trust in people and for the most part do my best to be a kind and trusting. This really does not sit right with me! I am still waiting to hear back from Jim Youngblood after Kyle Wade did respond that he is no longer involved. Not happy Issue 1:Drove 2.5 hours to realize that the car did not have leather as advertised. Jim Youngblood-manager and Kyle Wade agreed to take 980 off the price but they did not!. Even when asked for a 2nd time, I was assured it was removed as agreed, nope! Issue 2:Without our (4 of us) understanding or our permission they added in Xylon at a price of 1299. which we do not want and cannot cancel without them contacting the company for a refund. Issue 3: Gap insurance 900 was applied, which we also do not want but thankfully can remove ourselves. Issue 4: We had an agreed total price (including taxes, fees, title, etc.) before we left our state which was somehow changed to 3,000. more without our understanding or agreement. Asked before we left, as I said this doesn't seem to be correct, and was reassured it was correct, until we got home and went over everything and tried to make sense of it all. It is not correct. Issue 5:They never mailed the 2nd key and the owner's manual as promised, after almost 3 weeks are still avoiding our calls! More
by lschumandavis
Employees Worked With
Kyle Wade, Jim Youngblood
December 04, 2019
Experience regarding leasing a new car. I was greeted by salesperson Michael Clark to lease a new car.. Mr. Clark was both attentive and responsive to my needs; hence, my experience in thi I was greeted by salesperson Michael Clark to lease a new car.. Mr. Clark was both attentive and responsive to my needs; hence, my experience in this regard was favorable. More
by yrneh823
Employees Worked With
Michael Clark
November 26, 2019
Good, speedy service, The service worked to get my car in for service on short notice. Up front with pricing and helped apply coupons for the visit. I will return for futu The service worked to get my car in for service on short notice. Up front with pricing and helped apply coupons for the visit. I will return for future work. More
by pwfatou
Employees Worked With
Brian
November 26, 2019
Excellent customer service! Always friendly and explains what you are getting service for & how long your wait will be for your service. He's up on his game. The best customer se Always friendly and explains what you are getting service for & how long your wait will be for your service. He's up on his game. The best customer service provided ever. Great job! More
by robertbaby3
Employees Worked With
Brian
