Southlake Nissan

Customer Service great customer service as always Randy is amazing, friendly and explain and problems to the customer before preceding with any further work. Staff i great customer service as always Randy is amazing, friendly and explain and problems to the customer before preceding with any further work. Staff is friendly More

Excellent Service Department The Service manager, Randy Kawanna is awesome. I had a problem with my Altima that he diagnosed and repaired while I waited at a very fair price. Se The Service manager, Randy Kawanna is awesome. I had a problem with my Altima that he diagnosed and repaired while I waited at a very fair price. Service at Southlake Nissan has always been first rate. That is why I have kept coming back to buy vehicles from them since 1993. Their service department is second to none. I highly recommend Southlake Nissan for any issues with your Nissan. Couldn't be better! More

Great service! As always, service department is great to work with. Only complaint I have, when calling to schedule an appointment with the scheduling department you As always, service department is great to work with. Only complaint I have, when calling to schedule an appointment with the scheduling department you can never seem to get a live person on the phone. after several attempts, I was able to make contact with Service who ended up scheduling my oil change for me. It should not be this difficult to schedule an appointment for service with scheduling. More

Very pleasant and informative I always feel comfortable and confident that the staff has my best interests and satisfaction in mind. They don't make me feel pressured and realise t I always feel comfortable and confident that the staff has my best interests and satisfaction in mind. They don't make me feel pressured and realise that my time is important also. More

New car buying experience Everyone was courteous and friendly both days I was there. Over the years I have purchased multiple vehicles from Southlake Nissan and have been very Everyone was courteous and friendly both days I was there. Over the years I have purchased multiple vehicles from Southlake Nissan and have been very pleased with their service department. Randy is very informative and helpful all the time. My sales person Gabe was also very helpful. Pat Sullivan your Finance Director was also very helpful and courteous despite having some computer issues. Overall, a great car buying experience and I would recommend them to all. More

Very quick....and done right Your service center always has our SUV;s done before the time they say. Your team at Southlake is just wonderful. Thank you for being so honest. Your service center always has our SUV;s done before the time they say. Your team at Southlake is just wonderful. Thank you for being so honest. More

Very friendly people!! People are really nice, they are willing to do sales and help you to the last minute ,excellent sales people!!! I really hard recommend this location! People are really nice, they are willing to do sales and help you to the last minute ,excellent sales people!!! I really hard recommend this location!! More

Great partner for car needs! Best buying experience in many years. Sales person was knowledgeable, worked to find the color we wanted and delivered very professional/helpful/no p Best buying experience in many years. Sales person was knowledgeable, worked to find the color we wanted and delivered very professional/helpful/no pressure service. Service department has been excellent which is one of the reasons we bought the new vehicle here. Southlake truely wants satisfied customers rather than just another sale. More

Very Helpful Helpful, helpful, helpful helpful, everyone I passed offered help. My wife left her purse in the car, when she needed something from it, the service m Helpful, helpful, helpful helpful, everyone I passed offered help. My wife left her purse in the car, when she needed something from it, the service manager went and retrieved it for her! More

Battery performance check out. Excellent and very helpful communication skills with assessment. Explanation provided with approximate work time.Kept me informed of the problem Excel Excellent and very helpful communication skills with assessment. Explanation provided with approximate work time.Kept me informed of the problem Excellent service.was provided.appreciated More