Southlake Nissan

Unhappy with scheduling My only complaint is it’s very hard to get anyone on the phone to schedule an appointment. I also wish you could schedule oil change appointments up t My only complaint is it’s very hard to get anyone on the phone to schedule an appointment. I also wish you could schedule oil change appointments up to 5:00. With all the traffic and construction in our area it’s hard to get there by 4:00 during the week. The service department however was wonderful. More

Service Center Went in for a diagnostic test, results concluded a engine and catalytic converter was needed. Everything thing was taken care within a week. Even wi Went in for a diagnostic test, results concluded a engine and catalytic converter was needed. Everything thing was taken care within a week. Even with a few unforeseen situations. Brian was professional and apologetic. Couldn't ask for better service. More

Oil change I had my standard oil change and tire rotation things went really well however I’m noticing a small leak I have to call in the morning to see if they I had my standard oil change and tire rotation things went really well however I’m noticing a small leak I have to call in the morning to see if they will look at that More

Very pleased Service was quick and friendly. Shayan answered all of my questions. During pickup, when I inquired as to where I could buy a battery for my key f Service was quick and friendly. Shayan answered all of my questions. During pickup, when I inquired as to where I could buy a battery for my key fob, the service manager had Shayan replace the battery at no charge! Much appreciated. More

Awesome Team Nissan team was very professional. They transported me to the beauty salon while my car was being serviced. They also picked me back up when I called Nissan team was very professional. They transported me to the beauty salon while my car was being serviced. They also picked me back up when I called , that was a plus for me. They really took good care of me . More

Exceptional customer service Everyone at southlake nissan was pleasant and custi.er focused. Everyone was helpful and informative. Finance department worked very hard to get a gr Everyone at southlake nissan was pleasant and custi.er focused. Everyone was helpful and informative. Finance department worked very hard to get a great interest rate. Service department kept us informed of the process and discussed our options. More

Purchase new vehicle Keith was very patient and helpful with all my questions. I took an extremely long time to purchase the car and he maintained a friendly attitude. H Keith was very patient and helpful with all my questions. I took an extremely long time to purchase the car and he maintained a friendly attitude. He was able to read me and know how to interact based on my personality. I found a better deal at another dealership but I continued to work with Keith because of his approach. He has followed up several times over the last week to make sure everything is going well. Thanks Keith for sticking through the process and making the experience more enjoyable. More

Guys there were awesome Everyone I encountered at the dealership was really awesome. Good personalities and easy to be around. They helped me with what I needed and made sure Everyone I encountered at the dealership was really awesome. Good personalities and easy to be around. They helped me with what I needed and made sure I got the car I wanted. More

New Truck Purchase Keith was great, no pressure, easy conversation, got me right in and right out. Couldn’t be happier. I like to get a new car every year. I was just ab Keith was great, no pressure, easy conversation, got me right in and right out. Couldn’t be happier. I like to get a new car every year. I was just about done with Nissan, I had a bad experience last month at a dealer in Illinois, I have owned 16 Nissans, I was not going to buy another. I am back to being a lifetime Nissan customer and will continue to recommend the brand More

Oil Change and tire rotation and hub cap replacement. Randy Kawana was a gentleman as was Angelo and the work was done professionally and thoroughly. Also, the work was completed on time. They are a tru Randy Kawana was a gentleman as was Angelo and the work was done professionally and thoroughly. Also, the work was completed on time. They are a trustworthy service department. More