
Southlake Nissan
Merrillville, IN
Hours
Sales/Showroom
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Great service when I bring my vehicle in for oil changes & service. Always inform me of what is happening to my vehicle. Very professioal and friendly. when I bring my vehicle in for oil changes & service. Always inform me of what is happening to my vehicle. Very professioal and friendly. More
Great experience at this dealership My experience at Southlake was excellent. From the time I was greeted at the door until I drove away in my new car it could not have been better. The My experience at Southlake was excellent. From the time I was greeted at the door until I drove away in my new car it could not have been better. The salesman was caring, knowledgeable and professional. Everyone was friendly and accommodating. The actual delivery was exceptional. I have never had a sales person go over the car’s features more thoroughly. Excellent experience from beginning to completion. More
Difficulty getting service I have a Nissan Leaf with two issues: 1) The sub-woofer in the Bose system never has worked. I tried to call service twice unsuccessfully attempting I have a Nissan Leaf with two issues: 1) The sub-woofer in the Bose system never has worked. I tried to call service twice unsuccessfully attempting to schedule an appt. I decided just to bring it in, and they wouldn't even look at it. I did make an appointment for service. When I brought it in, they verified the sub-woofer was bad, but didn't have it in stock, so I will have to make the 35 minute drive (2X!) yet a THIRD time when it arrives. That is over two hours of just transportation time wasted. 2) The Leaf will not charge on 110 when it is depleted of power. I wanted to get some technical support over the phone but trying multiple times I was never able to get a call back. When I brought it in, they couldn't find anything wrong with it (because it wasn't depleted of power). It will never be possible for them to test it when depleted of power, so I guess there will never be a solution. More
Professional staff and pleasant experience. Salesman was very pleasant and seemed to know about the cars features. Gabe was able to give us a good deal. Gabe and Pat, the finance guy told us w Salesman was very pleasant and seemed to know about the cars features. Gabe was able to give us a good deal. Gabe and Pat, the finance guy told us we could call any time if we had any questions. We will take advantage of the offer. More
Third Lease in a Row This was our third lease in a row with Southlake Nissan, and we could not be happier with our experience. Will and Juan were fantastic to work with, a This was our third lease in a row with Southlake Nissan, and we could not be happier with our experience. Will and Juan were fantastic to work with, and they made sure we had a deal that worked perfectly for us. We were definitely not disappointed, and we will definitely continue to do business with this wonderful dealership. More
great We are very happy with everything that we had done. We would recommend it to our friends. We will be back in the future for service. We are very happy with everything that we had done. We would recommend it to our friends. We will be back in the future for service. More
Good car environment. Will Broughton is a great salesman. He is very helpful, professional and no pressure atmosphere. He made car buying a good overall experience. The ma Will Broughton is a great salesman. He is very helpful, professional and no pressure atmosphere. He made car buying a good overall experience. The manager Juan Gaona was willing to work with us, easy to work with and gave me explanations of all the numbers. We love our new 2019 Nissan Murano. More
Service There were right there to meet me when I pulled in to the service bay. Everything was taken care of including a car wash . Great work Randy. There were right there to meet me when I pulled in to the service bay. Everything was taken care of including a car wash . Great work Randy. More
Awesome Sales Team Tom Carter was awesome. I originally was interested in purchasing a Kia Telluride but after changing my mind switched over to a Pathfinder. Tom was pa Tom Carter was awesome. I originally was interested in purchasing a Kia Telluride but after changing my mind switched over to a Pathfinder. Tom was patient and worked with me. After finalizing my decision, Will worked with me on delivery and completing the sales,. More
Service The service team did an excellent job. Professional to a T. I would highly recommend. They are quick to solve any problems you may have. The service team did an excellent job. Professional to a T. I would highly recommend. They are quick to solve any problems you may have. More