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Southlake Nissan

Merrillville, IN

Overview
Employees
Reviews
Vehicles
4.7
1,765 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,765 reviews

December 03, 2023

Always trust the team at SouthLake, they are always polite and know me personally by name , this year 2023 , i had some major work done and recently took my 2008 quest for a oil change, appt was no pro More

by Letz.avon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, Nick, Carlos Maldonado, Randy Kawanna
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Dec 06, 2023 -

Southlake Nissan responded

Hi, thank you for the amazing feedback about your experience with our Nissan Service team. We are happy to hear how great your last visit with us was! If you need anything else in the future please don't hesitate to reach out or stop in. Have a great day!

December 03, 2023

Fast service, pleasant service personnel. The did the oil change in a faster time than I was quoted. More

by radarpouch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dixie Pineda, Randy Kawanna
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Dec 06, 2023 -

Southlake Nissan responded

Hi, thank you for the positive feedback about our Nissan Service Department. Have a great day!

November 28, 2023

This was my first purchase from Southlake Nissan and the best car buying experience I ever had. Audrey Love was awesome and kind and worked with us on our trade in and purchase of our new Murano. I would d More

by Bgnat7411
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Audrey Love
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Nov 29, 2023 -

Southlake Nissan responded

Thank you for the review. We are happy to hear that this was the best car buying experience you have ever had. If there is anything you need in the future please don't hesitate to reach out. Have an amazing day, and enjoy your new car!

November 25, 2023

Very organized and texhnicians are bery knowleable eap the service manager. I would recommend anybody to them, good services and i am Impressed More

by jeinette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
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Nov 27, 2023 -

Southlake Nissan responded

Jeinette, thank you for the positive feedback. We are happy to hear that you were extremely impressed and happy when you left. Have an amazing day!

November 23, 2023

Always extremely knowledgeable & delivers upon demand. Very honest & flexible for quick solutions needed. Extremely personable! More

by mgsuits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Nov 24, 2023 -

Southlake Nissan responded

Thank you for the positive review. We be sure to hire the best of the best, and make sure everyone is trained to the highest standard. Thank you for the kind words. Have a great day!

November 23, 2023

Good Service. Although. I would like to have a tutorial on things I need to do, first car More

by jerdonram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Chip
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dixie Pineda, Randy Kawanna, Jim Youngblood
Report | Print
Nov 24, 2023 -

Southlake Nissan responded

Hi, We are happy to hear you had a great service appointment! If you would like a tutorial, or a few good maintenance tips. Either stop on by the dealership and see Randy (Service manager), or call Randy at (219) 419-7696. He would love to get you all information you need for your first vehicle maintenance. Have a great day!

November 22, 2023

So friendly and helpful. Would recommend to anyone. I sure wasn't disappointed in my experience. Audrey Love was so pleasant to work with More

by pj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Audrey Love
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Nov 24, 2023 -

Southlake Nissan responded

Hi Pj, thank you for the positive feedback! We are happy you had a great experience with Audrey and the staff here at Southlake! Thank you for the recommendation, have a wonderful day!

November 21, 2023

I live 50 miles away from the dealership. ... so I go when I get a coupon. My time is about 3 hours each time I go. I need coupons to really make it worth my time. More

by dea2762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Nov 22, 2023 -

Southlake Nissan responded

Hi, We appreciate your feedback and we are sorry to hear the issue. We do make some exceptions for extremely loyal customers. If you could give Randy a call, (219) 947-1600. We would like to make your time truly worth it when you stop in next time!

November 17, 2023

This is the best dealership around I highly recommend them to anyone that’s in need of a vehicle you want be disappointed. More

by alice.lockette74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Pruett
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Nov 21, 2023 -

Southlake Nissan responded

Hi Alice. Thank you for the feedback. We appreciate the kind words about Southlake and Micah! Thank you for the recommendation as well. We hope you have an amazing day!

November 10, 2023

Bery thorough and very knowlegeable mechanics. Was able to diagnose problem rigjt away. Very clean More

by jeinette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeten Rippy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dixie Pineda, Randy Kawanna, Jim Youngblood, Alyssa Mariconda
Report | Print
Nov 10, 2023 -

Southlake Nissan responded

Hi Jeinette. Thank you for the kind words about the mechanics. We appreciate the positive review and are happy to hear they are thorough and were able to to diagnose the problem right away. If there is anything you need in the future please don't hesitate to reach out! (219) 947-1600. We value your business and look forward to serving you in the future.

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