Southlake Nissan

The worst experience I have ever had buying a car. There was truly an effort made to ensure I overlooked how badly I was being taken advantage of. The desire to make a sale at this dealership is clear There was truly an effort made to ensure I overlooked how badly I was being taken advantage of. The desire to make a sale at this dealership is clearly more important than being honest and forthcoming with the customer. More

Randy Kwana is the best Service Manager hands down! I purchased many vehicles over many years due to him. I purchased many vehicles over many years due to him. More

Dakota was great to work with. Very impressed with his patience with my questions. Even called the next day to see how I was doing, told me to call any time if there was something Very impressed with his patience with my questions. Even called the next day to see how I was doing, told me to call any time if there was something I wasn't sure how to do on my Used Rogue. Great person. More

Went for check up, oil change/rotation came home with backup light still out. Called and still no call back. Sadly I've bought 2 cars from them, I really feel used! backup light still out. Called and still no call back. Sadly I've bought 2 cars from them, I really feel used! More

No hassle dealership. Traded in my old car for a new 2024 Nissan Murano and it went smoothly. Audrey was a pleasure to work with. Easiest car purchase I’ve ever had Traded in my old car for a new 2024 Nissan Murano and it went smoothly. Audrey was a pleasure to work with. Easiest car purchase I’ve ever had More

I’m very impressed with the Service Center. Every time I go in I get professionalism to the utmost the people are very professional very kind very attentive. They give you their all the service Every time I go in I get professionalism to the utmost the people are very professional very kind very attentive. They give you their all the service is at it all time high. I don’t have to wait very long to get service whenever I call, they give me a time to be there when I come in. They’re waiting on me. More

Multi point inspection Service was not performed. On November 24, 2023. we brought our Rogue in for service. (Oil change, new battery, tire rotation.). On November 25, the TPMS alarm light was on. I On November 24, 2023. we brought our Rogue in for service. (Oil change, new battery, tire rotation.). On November 25, the TPMS alarm light was on. I checked the tire pressure on all tires and none of them were at the proper inflation, even though the service report indicated that the tire pressure was good. One tire was at 21PSI. I sent an email to Brian Jensen in the service department and received no reply. Very disappointed. I have to have all scheduled maintenance performed at this dealership to maintain the Lifetime Warranty and it seems like I'm paying for work that isn't being done properly. The service department at this dealership will prevent me from buying any other vehicle from Southlake Nissan. More

I was very pleased with my car purchase and the salesperson Dakota..I would recommend a friend or family member.. salesperson Dakota..I would recommend a friend or family member.. More

Works well with on all your needs treat you like family Especially Carlos over service Especially Carlos over service More

When I was a Southlake Nissan they really took care of the things that I needed and got me a very good car thank you all for the things that I needed and got me a very good car thank you all for More