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Southlake Nissan

Merrillville, IN

4.7
1,788 Reviews
Whether sales, service, parts, or financing we can answer all your needs in a matter of minutes with the click of a button. Our Southlake Nissan staff of sales and service professionals are available to you via email or phone whenever the need arises for our Nissan Merrillville customers. Our "hassle-free guarantee" assures you of an extraordinary experience at any Southlake dealership, without pressure or stress. "Drive a little - Save a lot" at Southlake Nissan of Merrillville. From all of us at the Mike Kors Southlake Auto Mall Thank you for the opportunity to be of service. We look forward to seeing you at our Nissan Merrillville dealership!
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4201 E Lincoln Hwy

Merrillville, IN

46410

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Showing 1,788 reviews

June 10, 2021

We love the professionalism of this dealership! They are very efficient in the sales process. Our saleswoman was really easy to work with. She answered any question we had & if she didn't know the answer, s More

by Vickie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey Love, Mike Ruffolo
Jun 13, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

June 08, 2021

Brought my car to be serviced at 8am and was told I’d hear back from them in an hour and half. 4.5 hours later, a phone message and 2 calls I finally was able to reach someone. I was told there was nothi More

by amandabircher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Kawanna
Jun 23, 2021 -

Southlake Nissan responded

Amandabircher, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our service manager will do a complimentary check on your next visit if the issue persists. If you are willing to give us another chance, please reach out to us at (219) 947-1600 to speak to our manager directly.

Jun 26, 2021 -

amandabircher responded

The car completely stopped working less than 2 days after leaving the dealership. So yes, it did persist, after I was told by your team that there was nothing wrong with my car. It’s hard to believe my car was even looked at.

June 07, 2021

Audrey Love was amazing! Easy car buying experience for me. She listened to my wants and needs, worked with me on a tight budget. It was so smooth. Thanks, Audrey More

by klipari
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey Love
Jun 09, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

June 07, 2021

Friendly and professional service. A very nice, competent and professional manager. I've been to many Nissan dealers to get my car serviced, but none has been as kind and professional as Southlake Nissan dea More

by kalinkak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jun 09, 2021 -

Southlake Nissan responded

Hi Kalinkak, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 07, 2021

Service performed professional and timely. Employees were courteous and helpful. Waiting area was clean and refreshments were available. I spent my time reading magazines and watching tv. More

by nadeanhawkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jun 09, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help! We hope you have a great day!

June 05, 2021

We bought our first Nissan from southlake we were Happy with our Service then so we bought our second Nissan from you very happy with the way we were treated. More

by melanyrogers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deason Taylor
Jun 06, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 05, 2021

Wonder aid with both questions, didn’t have to wait long for help and the process went smooth. Sales rep was helpful and made the experience wonderful. More

by cadea.calhoun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey Love
Jun 08, 2021 -

Southlake Nissan responded

Hi Cadea.calhoun, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 04, 2021

It was a great experience! Definitely will buy my next vehicle there again ......thanks to salesman Will who is very knowledgeable about his vehicles and knows how to get you a great deal! More

by jorge112766
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2021 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

June 04, 2021

Great experience! Professional, knowledgeable, great service. I would Highly recommend them to my family and friends. My car was ready when expected and it was a great experience. I will Be coming back. More

by mcfarland3202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Jun 06, 2021 -

Southlake Nissan responded

Hi Mcfarland3202, thank you so much for your positive comments about Southlake Nissan Inc! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 04, 2021

Had issues with my transmission and kept me up to date with what was going on. Always friendly when I speak with them. Props to them. More

by charity.dustin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan and Brian Jensen, Randy Kawanna
Jun 06, 2021 -

Southlake Nissan responded

Charity.dustin, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

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