Southside Kia - Service Center

They’ve been amazing every time I’ve gone to get my car serviced. I genuinely feel like I get great deals and they have the best customer service I’ve ever experienced anywhere. Carisa especially goes abov serviced. I genuinely feel like I get great deals and they have the best customer service I’ve ever experienced anywhere. Carisa especially goes above and beyond each time I’ve been. My appointment was for 3:40pm but I dropped my car off at 8am early and they had my oil change, inspection, and both sets of breaks done by 2pm. I’m moving to the west side of town in a month but I’ll likely continue going to southside kia because they’re the best! More

During my last visit I mentioned to Mrs. Soto that the fabric on my driver seat was coming off. She looked and took a picture of it submitting it to the warranty administrator to see if it w Soto that the fabric on my driver seat was coming off. She looked and took a picture of it submitting it to the warranty administrator to see if it would be covered. Later that day, she contacted me to let me know that it would be covered under warranty and ordered the necessary parts needed. Once again, Southside Kia came through for me, proving why I keep going back to have my vehicle serviced for any repairs I need. More

Excellent customer service Tommie Mercer showed true concern for my vehicle and what was needed concern for my vehicle and what was needed More

My advisor was Robert Delvecchio. He had me in and out the fastest he could get it. He cleaned my car on the outside nicely. When I drove off after the recall was fixed I noticed an i He had me in and out the fastest he could get it. He cleaned my car on the outside nicely. When I drove off after the recall was fixed I noticed an issue and immediately turned around and came back and he seen me and asked what was wrong. He then immediately took care of the issue and I was on my merry way. He was very kind. More

I was very pleased with first service at Kia. The oil change and 2 recall inspections were completed along faster than I expected. Very friendly service staff. The oil change and 2 recall inspections were completed along faster than I expected. Very friendly service staff. More

Carisa was very helpful she did what we wanted her. To do She informed us about items that needed attention to. However we are not able to get those items taken care of at this time. We would recom To do She informed us about items that needed attention to. However we are not able to get those items taken care of at this time. We would recommend her to our family and friends She is who we would use when we need service again More

Everything was good. they got us in earlier as we had another appointment across town. they got us in earlier as we had another appointment across town. More

Prompt service and polite with all interactions I had with them. They explained the process of the service and exceeded my expectations. Great job! with them. They explained the process of the service and exceeded my expectations. Great job! More

Riley was very attentive to everything that was needed to get done for my vehicle. He kept me in the know about the time frame for each service that was needed for my vehicle. He’s very hospitable and I’m ve get done for my vehicle. He kept me in the know about the time frame for each service that was needed for my vehicle. He’s very hospitable and I’m very impressed by his level of professionalism! More

Went to dealer thinking my engine was shot. Turns out all it was just a computer update. They were all very friendly and I felt that I wasn't being taken advantage of. Reilly Mickey went over a Turns out all it was just a computer update. They were all very friendly and I felt that I wasn't being taken advantage of. Reilly Mickey went over and above to service my vehicle and keep me informed. I will definitely return for my service needs. More