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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
632 Reviews

632 Reviews of Southwest Kia: Dallas - Service Center

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January 21, 2022

Fair, after I arrived at service center. service department difficult to reach by phone. I noticed on my paper work they never updated my phone so I kept leaving messages for Alex who never called s More

by LAMEARL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 01, 2022 -

Southwest Kia - Dallas responded

Thanks for the feedback. I'd like to speak with you regarding your recent parts transaction and learn where the breakdown in communication happened. Feel free to reach out to me at your earliest convenience. Hope to speak with you soon. Larry Johnson Fixed Operations Director larryjohnson@lithia.com

January 21, 2022

The service department worked with me, within my budget, to do maintenance on my car. Work was excellent! More

by C.Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel, Daniel Stimson, Josh Lozier
Feb 01, 2022 -

Southwest Kia - Dallas responded

Thank you so much for the five stars! We look forward to serving you again soon at Southwest Kia!

January 21, 2022

I have done business here for the past few years an was always treated fantastically they are very perfectionist an they provide internet connection an power station snacks an refreshments. Clean an time e More

by John2059abc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Feb 01, 2022 -

Southwest Kia - Dallas responded

Thanks for the five stars! We look forward to serving you again soon at Southwest Kia!

January 21, 2022

Great experience and great service department! Alex took great care of me and my Sorento! Thanks More

by Moodysmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Constantine Boury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Allen, Noah Blumenthal
Feb 02, 2022 -

Southwest Kia - Dallas responded

Thank you for the positive feedback. We look forward to serving you well into the future at Southwest Kia.

January 20, 2022

Great experience! Great service! Will be returning for any future car services. Recommend Rachel to anyone! More

by RREESE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
Feb 01, 2022 -

Southwest Kia - Dallas responded

Thanks for the five stars! We look forward to serving you again soon at Southwest Kia!

January 19, 2022

Got my check engine light off and in a timely manner. My Kia has been riding like brand new again. Will continue to be a customer More

by WILSONTENISHA4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Garamillo
Feb 01, 2022 -

Southwest Kia - Dallas responded

Thank you so much for providing our team at Southwest Kia with such kind words! We're thankful you've chosen us for your vehicle needs and look forward to seeing you again soon.

January 17, 2022

I received great service and recommended repairs that I will be bringing back for later More

by Gpsdv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Feb 01, 2022 -

Southwest Kia - Dallas responded

Thanks for the positive feedback! We look forward to serving you again soon at Southwest Kia!

January 16, 2022

My service advisor and the manger Are awesome they take My service advisor and the manger Are awesome they take good care Of the customers More

by MONIEELUV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George service department , Daniel Stimson, Josh Lozier
Jan 17, 2022 -

Southwest Kia - Dallas responded

We appreciate the five stars! Looking forward to seeing you again soon!

January 11, 2022

I have purchased over 20 cars in my 40 years of driving, Southwest KIa’s team of professionals exceeded my expectations at every turn. Thank you Rachel Spatharos my Service Advisor. More

by mrpaine325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Spatharos
Jan 24, 2022 -

Southwest Kia - Dallas responded

Thanks for taking the time to provide some insight to our team at Southwest Kia! We're thrilled we've been able to meet and exceed your expectations and we look forward to continue serving you well into the future!

January 10, 2022

Very fast on the multi-point inspection and getting quick results to the point. Came late but left earlier than expected. More

by abartens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Malagon
Jan 17, 2022 -

Southwest Kia - Dallas responded

Thank you for the positive feedback and trusting Southwest Kia with your automotive needs. We look forward to seeing you again soon.

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