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Salvador Mercado
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Salvador Mercado
Product Specialist
Southwest Kia - Dallas
39650 Lyndon B Johnson Fwy
Dallas, TX 75237
70 Reviews
Salvador is from Arlington, Texas and has over six years of experience with the Kia brand. He is a loyal long time fan of the Mavericks, Rangers, and Dallas Cowboys. Salvador enjoys spending time with his family and carries with him a level of attentiveness and sincerity that are rare in the auto industry.
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70 Reviews of Salvador Mercado
April 22, 2024
As usual I was greeted immediately with a smile by Ause. He took care of me with total professionalism. I always get great treatment here. He took care of me with total professionalism. I always get great treatment here. More
by ccain
Other Employees Tagged: Scott Clark, Constantine Boury, Amer Husseni
Helpful 
March 04, 2024
Great customer service. Very polite and up to date on your vehicle. Highly recommended for everyone Very polite and up to date on your vehicle. Highly recommended for everyone More
by ceddy
Other Employees Tagged: Danielle Lewis, Gabriel Garamillo, Daniel Stimson , Michelle Gomez
March 03, 2024
Everyone at Southwest Kia were friendly and knowledgeable especially our salesman Jameson.Jameson went above and beyond our expectations. especially our salesman Jameson.Jameson went above and beyond our expectations. More
by raymen111
Other Employees Tagged: Fernando Silva, Devyn Skaggs, Daniel Stimson, Josh Lozier, Constantine Boury , Salesman Jameson and finance Mack
July 17, 2023
What a great sales person “karkey” is and he ability to answer any and all question shows his level of customer service goes way past just making a sale. Sales managers are truly caring and listen when yo answer any and all question shows his level of customer service goes way past just making a sale. Sales managers are truly caring and listen when you talk . Manager Scott is very kind and truly genuine when it comes to premier customer service that he provides. We happen to run across a young man Pete who is a mechanic at Kia. Even thou not his job was able to answer our service questions and ensure we were buying a reliable forte for our daughter. Thanks to the General Manager of Kia Dallas that had created a culture of customer service that is often overlooked by other dealerships . We will be back !!!! More
by Greatday
Other Employees Tagged: Fernando Silva, Scott Clark, William Nevels, Sarwesh Karki, Amer Husseini, Rudy Samboruk , Pete in the shop
July 15, 2023
Over the top customer service very professional sales staff. The mechanic I met in passing was able to answer all my service question in reference to my new vehicle. Thank you Mr. Pete you are a valued m staff. The mechanic I met in passing was able to answer all my service question in reference to my new vehicle. Thank you Mr. Pete you are a valued member of that dealership a true caring person. More
by Greatday
Other Employees Tagged: Fernando Silva, Scott Clark, Cecil Cain, Devyn Skaggs, Stan Bowie, Josh Lozier, Amer Husseini, Constantine Boury
April 02, 2023
My fiancé and I came with no hopes of being able to get a car due to not having any credit established between the both of us and Salvador made it happen! We were very blessed and were able to leave with a 2 car due to not having any credit established between the both of us and Salvador made it happen! We were very blessed and were able to leave with a 2018 Ford EcoSport. More
by Juan Sotelo
January 21, 2023
Very professional. As soon as we walked in, the manager greeted us right away. Salvador has helped us a lot in looking for the car we want, made good recommendations. H As soon as we walked in, the manager greeted us right away. Salvador has helped us a lot in looking for the car we want, made good recommendations. He helped us a couple of years ago when we purchased our last 2 cars. He is very dependanble and very caring. More
by cyncha.10913
Other Employees Tagged: Constantine Boury , Mr Sullivan
October 24, 2022
Salvador Mercado, our salesman was great. However, we purchased our 2022 Kia Sorento on August 9, and as of today, October 24, we still haven’t received our plates. The temporary tag expire However, we purchased our 2022 Kia Sorento on August 9, and as of today, October 24, we still haven’t received our plates. The temporary tag expired on October 8. I have left 4 messages for Scott Clark (Finance manager) and he has yet to return my call. I have tried to reach Kevin Baker (General manager) two times and he refuses to take my call) I talked with Dept of Motor Vehicles who have no record of receiving paperwork. DMV said we should have received our plates by now. It’s been 76 days since we purchased the vehicle. Southwest KIA management offers poor/no communication with customers and we would not recommend this dealership to anyone. UPDATE: Salvador Mercado called back and is issuing us a 30 day temporary tag which he will FedEx to us. Hopefully within 30 days, our license plates will be received. More
by RJS
Other Employees Tagged: Scott Clark , Kevin Baker
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