Southwest Kia: Dallas - Service Center

My experience was extremely exceptional, my service advisor was very helpful and extremely nice. I would definitely recommend Southwest KIA advisor was very helpful and extremely nice. I would definitely recommend Southwest KIA More

Misdiagnosed the cause of my misfiring and all they had to say was "Sorry". They wouldn't acknowledge that they didn't test the fuel injector as requested the first time otherwise they would have found it to say was "Sorry". They wouldn't acknowledge that they didn't test the fuel injector as requested the first time otherwise they would have found it at fault instead of finding it at fault a week later. More

Great communication; they work hard to get the job done right and ensure the client is satisfied right and ensure the client is satisfied More

Jeff was amazing. From the start. He understood what I needed and how to understand what I did not understand. Very pleased. From the start. He understood what I needed and how to understand what I did not understand. Very pleased. More

Exceptionally friendly staff. Very professional and knowledgeable. Waiting room was clean and comfortable. It’s always nice to drive off with a clean car. Very professional and knowledgeable. Waiting room was clean and comfortable. It’s always nice to drive off with a clean car. More

Always come here to get my kia serviced and they always do a great job at servicing it and letting me know if i need anything else for my car, Jeff was great in assisting us do a great job at servicing it and letting me know if i need anything else for my car, Jeff was great in assisting us More

Jeff was fantastic, very upfront and communicative. The service was the exact time they stated and the waiting area was comfortable. The service was the exact time they stated and the waiting area was comfortable. More

Very informative. Took care of our vehicle right away. Answered all questions and went over everything that was done. Very pleasant to work with. Took care of our vehicle right away. Answered all questions and went over everything that was done. Very pleasant to work with. More

The service rep was very professional and courteous. He explained every detail to my understanding. Jeff went above and beyond after today I will return for my automotive needs. In the past the service He explained every detail to my understanding. Jeff went above and beyond after today I will return for my automotive needs. In the past the service reps made you feel like a number. Or had you waiting forever Ms Jackie was a great courtesy driver. More

I always love coming to this dealership! Ouse & Jeff are my to-go-to’s when it comes to booking with an advisor! They make sure that you are comfortable & both of them are very kind & respec Ouse & Jeff are my to-go-to’s when it comes to booking with an advisor! They make sure that you are comfortable & both of them are very kind & respectful! More