Back

Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
641 Reviews

641 Reviews of Southwest Kia: Dallas - Service Center

Sort by
November 10, 2021

Customer Service department was to busy to even acknowledge that a was standing and waiting 😠 More

by MICHELELVLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Lozier
Nov 15, 2021 -

Southwest Kia - Dallas responded

Hello, The entire team and myself take great pride in providing every customer with a five-star experience at each visit. I’d like to discuss your recent visit and where you felt like we missed the mark, so please contact me at your earliest convenience. I look forward to speaking with you soon, thank you. Amer Husseini General Manager amerhusseini@lithia.com 469-772-7301

November 09, 2021

It was great .i will be glad to send someone your way any day now More

by lexstewart14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Nevels, Daniel Stimson, Josh Lozier, Rudy Samboruk
Nov 15, 2021 -

Southwest Kia - Dallas responded

Thank you for the recommendation and kind words! Our team at Southwest Kia was happy to hear them. We look forward to serving you now and well into the future.

November 09, 2021

I loved working with The staff to get me a car , Mustafa Almutairy to get me a car! More

by MEKIYANW8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mustafa Almutairy
Nov 15, 2021 -

Southwest Kia - Dallas responded

Hello, thanks for the kind words! Mustafa & our entire team at Southwest Kia were thrilled to hear them. We look forward to seeing you again soon at Southwest Kia.

November 09, 2021

Service excellent, staff was courteous, and friendly. As per their promise they finished recall job on time. Thanks. More

by CHANDDHAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
Nov 15, 2021 -

Southwest Kia - Dallas responded

Thank you for the positive feedback! We look forward to seeing you again soon at Southwest Kia.

November 08, 2021

Nice and clean very friendly employees And the wait was not long at all, had a pleasant experience!!! More

by mikerod2014
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Nov 15, 2021 -

Southwest Kia - Dallas responded

Hello, thanks for taking the time to provide valuable feedback to our team at Southwest Kia. We look forward to seeing you again soon!

November 08, 2021

The staff are all very knowledgeable and professional. I trust their advice when suggestions are made about needed service. More

by TINABOHLMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Nov 15, 2021 -

Southwest Kia - Dallas responded

Hello Tina, thanks for the kind words. We appreciate you choosing Southwest Kia and look forward to seeing you again soon!

November 08, 2021

I came in for plug and a battery. Now my cars timing is off and shaking More

by COACH4703
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Lozier
Nov 22, 2021 -

Southwest Kia - Dallas responded

Hello, thanks for taking the time to provide feedback on your recent visit to Southwest Kia. It sounds like we missed the mark, and I’d like to learn more about your experience and how we can correct it. Please contact me at your earliest convenience - Larry Johnson, Service Manager arryjohnson@lithia.com - 469-772-7282

November 08, 2021

Personnel was friendly and courteous. My wait time was great. I was happy with my service. More

by Olajones6214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lozier
Nov 15, 2021 -

Southwest Kia - Dallas responded

Hello, thank you for the kind words. Our team at Southwest Kia strives to provide every customer with a five-star experience during every visit. We appreciate you choosing us for your automotive needs and look forward to seeing you again soon!

November 08, 2021

My husband drove 120 miles round trip for a recall and asked for an oil change, free with our warranty,and a tire rotation. When they finally finished two hours later they tried to charge him for the oil More

by KCBBRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Stimson, Josh Lozier
Nov 15, 2021 -

Southwest Kia - Dallas responded

Hello, The entire team and myself take great pride in providing every customer with a five-star experience at each visit. I’d like to discuss your recent visit and where you felt like we missed the mark, so please contact me at your earliest convenience. I look forward to speaking with you soon, thank you. Amer Husseini General Manager amerhusseini@lithia.com 469-772-7301

November 08, 2021

I absolutely positively without a single doubt believe this is the best dealership in the state of Texas. This is my 3rd Kia Soul from this dealership and the people who have serviced me over the years ha More

by mslindawebber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Nov 15, 2021 -

Southwest Kia - Dallas responded

Hello Linda, thank you for your continued patronage. Josh, Daniel & our entire team were thrilled to hear your kind words. As always, we look forward to seeing you at your next scheduled service interval. Thanks again for the kind words!

Nov 15, 2021 -

mslindawebber responded

I'm always delighted and extremely satisfied with the service and courtesy rendered each time I visit Southwest Kia. Many blessings - Happy Thanksgiving and the merriest of Holidays. Linda Williams

...
45
...