Southwest Kia: Dallas - Service Center

I was attended to fairly quickly and was advised of the status of my car throughout my wait. status of my car throughout my wait. More

Scheduling was easy, and I received a quick diagnosis and resolution. Was not overly expensive, and the staff is always friendly and trustworthy. resolution. Was not overly expensive, and the staff is always friendly and trustworthy. More

Good service! The waiting time was less than expected. The waiting area was clean and well organized. Extra points for having a special area for children. The waiting area was clean and well organized. Extra points for having a special area for children. More

Real good customer service I have enjoyed all times I have been there start biking customer service deserves a five star have been there start biking customer service deserves a five star More

Very amazing staff quick with getting my vehicle in and out and reasonably cheap prices out and reasonably cheap prices More

The staff members were professional and courteous they kept ne up to date with the service, and mention what mt car needed before they started kept ne up to date with the service, and mention what mt car needed before they started More

Made an appointment for seven am, yet due to lack of staff took till around eleven am to even get diagnosis done. Tried to sell me stuff that I didn’t need.. overall poor and inattentive staff… And t staff took till around eleven am to even get diagnosis done. Tried to sell me stuff that I didn’t need.. overall poor and inattentive staff… And telling a customer you are short staffed in inexcusable—- it isn’t my issue! I have a maintenance plan that I paid Kia a lot of money for and I had an appointment. If short staffed instead of crappy service for everyone they should have declined some of the walk ins. More

I'm always treated like I'm the most important. Issue that needs to be addressed at that time. that needs to be addressed at that time. More

Would’ve gave 5, but went and got sent home bc they didn’t have my part. didn’t have my part. More

Larry personally made this an AWESOME experience. He made sure my car was taken care of and even called to follow up shortly after leaving the dealership to make sure it was a smooth ride. 10 out of 10 stars sure my car was taken care of and even called to follow up shortly after leaving the dealership to make sure it was a smooth ride. 10 out of 10 stars! More