Back

Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
630 Reviews

630 Reviews of Southwest Kia: Dallas - Service Center

Sort by
September 14, 2021

I have always experienced very good service at this dealership. They were incredibly helpful and provided peace of mind. More

by RASUERTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Sep 20, 2021 -

Southwest Kia - Dallas responded

Hello, The entire team at Southwest Kia is thrilled to hear you are happy with your last visit. We appreciate you choosing us for your automotive needs, and look forward to serving you now and well into the future.

September 12, 2021

Jake is excellent at what he does. He always goes above and beyond every time I visit. He is very honest and will give it to me straight. He doesn't "upsell" unnecessary items or services, rather, he will More

by Amber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Keller
Sep 20, 2021 -

Southwest Kia - Dallas responded

Hello, The entire team at Southwest Kia is thrilled to hear you are happy with your last visit. We appreciate you choosing us for your automotive needs, and look forward to serving you now and well into the future.

September 11, 2021

I am so waiting for a part for my recall that you said would take a week and it has now been a month great customer service!! More

by MBRUSA
Recommend Dealer
No
Employees Worked With
Amer Husseini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Constantine Boury
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecil Cain, Daniel Stimson, Josh Lozier
Sep 20, 2021 -

Southwest Kia - Dallas responded

Hello, I am sorry to hear that you’re unhappy with your recent visit to Southwest Kia. We aim to provide each customer with extraordinary service at every visit, and it seems like we missed the mark here. We strive to complete all work in a timely manner and understand your frustration. Due to supply chain disruptions, we are experiencing longer than average shipping times on parts and even vehicles. Please contact me at your earliest convenience so I can update you on everything. Respectfully, Larry Johnson, Service Manager, larryjohnson@lithia.com 469-772-7282

September 10, 2021

Great Service with Jake! He was very responsive and addressed my recall notice needs. He also informed me of other recommended service repairs that I did partake in. Will return again. More

by Martia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lozier
Sep 20, 2021 -

Southwest Kia - Dallas responded

Hello, The entire team at Southwest Kia is thrilled to hear you are happy with your last visit. We appreciate you choosing us for your automotive needs, and look forward to serving you now and well into the future.

September 10, 2021

The service is always great when I take my car. I never have to wait long and they take very good care of my car More

by YBASIL44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Sep 20, 2021 -

Southwest Kia - Dallas responded

Hello, The entire team at Southwest Kia is thrilled to hear you are happy with your last visit. We appreciate you choosing us for your automotive needs, and look forward to serving you now and well into the future.

September 10, 2021

Great Services now that it's under the new manager in charged. Everyone show that they really care. Thanks Guys for all you do. T More

by LINDA DABBS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Johnson & Jorge Malagon
Sep 20, 2021 -

Southwest Kia - Dallas responded

Hello, The entire team at Southwest Kia is thrilled to hear you are happy with your last visit. We appreciate you choosing us for your automotive needs, and look forward to serving you now and well into the future.

September 09, 2021

Car has oil stains on the ceiling car still not working correctly . Do not recommend anyone speaking with jake he has yet took care of car issues More

by Lulckhris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jake
Sep 20, 2021 -

Southwest Kia - Dallas responded

Hello, I am sorry to hear that you’re unhappy with your recent visit to Southwest Kia. We aim to provide each customer with extraordinary service at every visit, and it seems like we missed the mark here. We strive to complete all work in a timely manner and understand your frustration.Please contact me at your earliest convenience so I can update you on everything. Respectfully, Larry Johnson, Service Manager, larryjohnson@lithia.com 469-772-7282

September 09, 2021

I've been taking my car to Southwest Kia for 13 years going on 14. I am very pleased with the work that they have done on my car and the professional they show and the concerned on my behalf More

by sherri_jackson05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Keller
Sep 20, 2021 -

Southwest Kia - Dallas responded

Hello, The entire team at Southwest Kia is thrilled to hear you are happy with your last visit. We appreciate you choosing us for your automotive needs, and look forward to serving you now and well into the future.

September 09, 2021

Very friendly staff took great care of my car. It was nice that they had a play area for the kids, coffee and snacks while we waited. More

by MILLER9292
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Sep 20, 2021 -

Southwest Kia - Dallas responded

Hello, The entire team at Southwest Kia is thrilled to hear you are happy with your last visit. We appreciate you choosing us for your automotive needs, and look forward to serving you now and well into the future.

September 08, 2021

Kia took care of the problem in the time that was stated to me. I approve of there service and I would recommend this car dealership to friends. More

by ANLALA43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler and Jorge
Sep 20, 2021 -

Southwest Kia - Dallas responded

Hello, The entire team at Southwest Kia is thrilled to hear you are happy with your last visit. We appreciate you choosing us for your automotive needs, and look forward to serving you now and well into the future.

...
55
...