Southwest Kia: Dallas - Service Center

Anthony Darden gave exceptional service as I took my car in for routine service. Not only did he assist with my the service I knew about, he also helped me with a problems that I was not aware of. He was ve in for routine service. Not only did he assist with my the service I knew about, he also helped me with a problems that I was not aware of. He was very personable and professional, and made my service visit very enjoyable. I would not hesitate to do business with Southwest Kia again because of his customer service skills. More

Mr. Darden has always made me feel that whatever the problem was, it was important, and he has taken care of them in a timely manner, even the air bag light had been on for some time and Mr. Darden took problem was, it was important, and he has taken care of them in a timely manner, even the air bag light had been on for some time and Mr. Darden took care of the problem within a week. He is an asset to the Kia Company. More

Jose was great. He was helpful and always kept me updated on what was going on with my car. When another retailer fumbled on the car job, I took it to Kia and they fixed it. I will not go to any other retail on what was going on with my car. When another retailer fumbled on the car job, I took it to Kia and they fixed it. I will not go to any other retailer but Kia anymore after this. The experience was great. More

Alex is a great Service Rep. I had called with my Alex is a great Service Rep. I had called with my battery being dead and didn't know what to do. She told me to call the 1-800 number and I could h Alex is a great Service Rep. I had called with my battery being dead and didn't know what to do. She told me to call the 1-800 number and I could have my car towed to the dealership at not cost to me.I didn't realize I had that option. Alex is very knowledgeable and very friendly. I will come back to Kia again. I would like her to be named employee of the month if possible. thank you, Bonita Brown More