Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southwest Kia - Mesquite
Mesquite, TX
1,488 Reviews
We believe in challenging the Status Quo and are committed to redefining the business of car selling.
Southwest Auto has grown over the years and now has more dealerships to serve you. We have stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock.
We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We also provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water.
From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust.
We are an action oriented dealership striving to build long lasting relationships with our customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,488 reviews
Verified Customer
November 08, 2021
Hi! I am Stefan Forgac. I am buyers from The Florida. I did buy car and they still didn’t send paperwork to my DMV and I cannot make my registration for my car . I did call couple times there but still no did buy car and they still didn’t send paperwork to my DMV and I cannot make my registration for my car . I did call couple times there but still nothing. I bought the car September 4 and today is November 8 my temporary tag expired in November 3rd . More
by Stefan
Employees Worked With
Estefania Perales
November 08, 2021
Marcus was great to work with and the reason we bought a car from you. However, we were very disappointed with the SW Kia dealership. First of all, you required that we purchase two products we weren't in car from you. However, we were very disappointed with the SW Kia dealership. First of all, you required that we purchase two products we weren't interested in that cost us an additional $1100 that interestingly was not mentioned on the website or included in the price on the website. It felt like bait and switch. Then as we were testing out the car we discovered that there was not a spare tire. We asked for one to be included and you charged us for it! If it wasn't for Marcus we would have not bought a car from you and we will never buy one from you again. We love Kias but will need to find somewhere else to get out next one. More
by Steve
Employees Worked With
Marcus
November 08, 2021
Ashely was great, but overall I am reminded again how terrible Kia service center is and why I do not want to buy another Kia. This is my 2nd visit since last May trying to get the same issue fixed. terrible Kia service center is and why I do not want to buy another Kia. This is my 2nd visit since last May trying to get the same issue fixed. No one bothers to drive my car and understand the issues, we are churned and burned and you get us out the door . After having my car gone for 5 days my husband drove my car and said wow they really screwed you and did nothing but an oil change. More
by Julia Macdonald
Employees Worked With
Jerry Tonubbee
November 06, 2021
Excellent service department personnel. Heather Stallings is the best!! Always depend on Southwest KIA to keep me apprised of condition of my car's engine and componets. Stallings is the best!! Always depend on Southwest KIA to keep me apprised of condition of my car's engine and componets. More
by paddie11
Employees Worked With
Heather Stallings
November 05, 2021
Been purchasing cars for going on 5 decades .... KIA ... FAR exceeds the competition ! From the buying process, the service dept., and EVERY SINGLE TIME on occasion upon visiting .... I am treated as if I a FAR exceeds the competition ! From the buying process, the service dept., and EVERY SINGLE TIME on occasion upon visiting .... I am treated as if I am the most important guest/customer there ! THANK YOU , TOWN EAST KIA ! More
by WILLIM EDWARDS
Employees Worked With
Tim Free, Lynell Richardson, Heather Stallings, Antonio Ayala
November 05, 2021
The process was kept simple from the initial web inquiry to the finance. Everyone was friendly and informative. Most of all no one was pushy. to the finance. Everyone was friendly and informative. Most of all no one was pushy. More
by jsn.upchurch
Employees Worked With
Lynell Richardson, Kelvin Peoples
November 05, 2021
Repair of 2017 Kia Sorento's windshield wiper fluid done wrong. Paid $159 and when I took it back, they want me to pay $315. Waiting for my refund. wrong. Paid $159 and when I took it back, they want me to pay $315. Waiting for my refund. More
by junrivera104
Employees Worked With
Craig Greene
