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Southwest Kia of Rockwall
Rockwall, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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This dealership will promise the world and follow through on NOTHING!! Do not trust them when doing the paper work they will tell you the 1600 touch up fee will cover all dents, scratches and what not. WELL on NOTHING!! Do not trust them when doing the paper work they will tell you the 1600 touch up fee will cover all dents, scratches and what not. WELL NOT THE CASE!! I had 2 upon sale contingent items; a fixed side mirror and 1 PDR dent in the passenger side. I had it in writing but they ripped it up and said the 1600 fee covers that so they didn't want it in writing. Well now they WILL NOT fix these items and have waisted my time for 3 months. When I finally got fed up and stood my ground the sales manager Eric called me and literally told me to F*** off… WHAT?!? Seriously?!? Then told me its services fault he's the sales manager so if I want help from service then “Drive my xxx up here, and hung up” DISGUSTING!!!!!!! So furious. More
Queens was amazing! She was so helpful and charming it was a great experience because of her!!! We will definitely be back! Thank you to the whole team! She was so helpful and charming it was a great experience because of her!!! We will definitely be back! Thank you to the whole team! More
Staff is friendly, knowledgeable, and quick to respond. There is a nice, clean, and comfortable lounge area in the service department. The staff had my vehicle clean and service completed in the time frame There is a nice, clean, and comfortable lounge area in the service department. The staff had my vehicle clean and service completed in the time frame presented. Very professional. More
Southwest Kia of Rockwall found me a Carnival during the auto shortage. I had researched to see what vehicle would best fit my needs. The sales department was great! I recently had to get a couple of things auto shortage. I had researched to see what vehicle would best fit my needs. The sales department was great! I recently had to get a couple of things repaired. The service department worked with us and got it scheduled and out in good time. I would definitely recommend Southwest Kia of Rockwall More