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Southwest Kia of Rockwall
Rockwall, TX
1,051 Reviews
OUR WHY
We believe in challenging the Status Quo and are committed to redefining the business of car selling.
HOW?
Non-Commissioned Sales Staff
All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience.
FIVE Locations Across DFW and Austin
Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall.
We also serve the Austin area with our dealerships in Austin and Round Rock.
VIP Service
We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time.
We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water.
WHAT YOU CAN EXPECT
From the moment you walk into your showroom, you will be treated like family.
We are dedicated to not only earn you business, but your trust.
We are an action oriented dealership striving to build long lasting relationships with our customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,051 reviews
November 08, 2021
They were very pleasant to work with, no hard sales. Worked with us to stay within our budget. Kept us informed about the status of when our car would be delivered. It did take a bit long at the dealers Worked with us to stay within our budget. Kept us informed about the status of when our car would be delivered. It did take a bit long at the dealership though. More
by TXMOCHARED7
Verified CustomerEmployees Worked With
November 07, 2021
Knowledgeable, accommodating, not pushy. Took into account the needs of the customer. Polite and willing to show as many vehicles as necessary. account the needs of the customer. Polite and willing to show as many vehicles as necessary. More
by nicholeanguiano
Employees Worked With
November 06, 2021
Danny explained the procedure and showed us the new cars available in our price range. There was never any upselling pressure. They worked within our budget and did their best to give us the best deal possi available in our price range. There was never any upselling pressure. They worked within our budget and did their best to give us the best deal possible. He kept us updated on the status of the delivery of our new car. It dd take quite a while to complete the transaction though. More
by TXMOCHARED7
Employees Worked With
November 06, 2021
100 excellent very good nice people good customer service thanks for you help ok😁😁 nice truck thanks for you help ok😁😁 nice truck More
by Peralesj960
November 06, 2021
I’ve had bad experiences with this service center in the past. This time Dustin helped me out and he did a much better job of taking care of me. If all of my experiences were with Dustin, I would give 5 sta past. This time Dustin helped me out and he did a much better job of taking care of me. If all of my experiences were with Dustin, I would give 5 stars. More
by okelola
Employees Worked With
Dustin (service)
November 05, 2021
Always have a great experience with Southwest Kia. In Rockwall. I have bought at least 4 Vehicles from this dealership. I Will be a customer for a very long time . Rockwall. I have bought at least 4 Vehicles from this dealership. I Will be a customer for a very long time . More
by DP.SMITHFEB14
Employees Worked With
Brandon Morris, Garrett Wilde
November 04, 2021
I was told I needed a ton of work on my vehicle including new tires. I went directly to discount tire where they told me my tires were at 9 and 10. I feel that the service department was really dishonest or new tires. I went directly to discount tire where they told me my tires were at 9 and 10. I feel that the service department was really dishonest or mixed me up with another car. I will not be back. More
by HUTCHISONGRL
Employees Worked With
None
