Back

Southwest Kia of Rockwall

Rockwall, TX

4.5
1,051 Reviews
OUR WHY We believe in challenging the Status Quo and are committed to redefining the business of car selling. HOW? Non-Commissioned Sales Staff All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience. FIVE Locations Across DFW and Austin Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. VIP Service We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. WHAT YOU CAN EXPECT From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
Contact Dealership

1790 I-30 Frontage Rd

Rockwall, TX

75087

Directions

By Type

Showing 1,051 reviews

November 01, 2021

Kurt and team took very good care of my car. Found issue and fixed it quickly. More

by Isaac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt 5 star, Alex 5 star, Tina 3 star
Nov 07, 2021 -

Southwest Kia of Rockwall responded

Hello Isaac, thanks for the five-stars! We appreciate you choosing Southwest Kia of Rockwall and look forward to serving you again soon.

November 01, 2021

Very nice Hard working sales representative- gave me a Very nice Hard working sales representative- gave me a good trade in value for my trade in. More

by WELBORNGIRLZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar
Nov 07, 2021 -

Southwest Kia of Rockwall responded

Hello, thank you for the kind words! Our team at Southwest Kia of Rockwall was happy to hear them. We hope to see you again soon!

November 01, 2021

Everyone I spoke to was very friendly... My only complaint is that they kept getting my name wrong, I really hope that got fixed because they kept referring me to the former owners name. More

by DANOLAMBERT37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department only. Jimmy and Dustin were very friendly
Nov 07, 2021 -

Southwest Kia of Rockwall responded

Hello, thank you for providing us with valuable feedback. Our team at Southwest Kia of Rockwall is always looking to improve our customer experiences, and I can assure you that we will address this internally. We appreciate you choosing us for your vehicle needs and look forward to seeing you again soon.

November 01, 2021

Only complaint: The chat appointment attempt I was in efficient and rather time consuming. The person asked twice about information I provided in my initial chat. More

by Mark Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Wilhoite, Brandon Morris, Bailee Christian
Nov 07, 2021 -

Southwest Kia of Rockwall responded

Hello, thank you for providing us with valuable feedback. Our team at Southwest Kia of Rockwall is always looking to improve our customer experiences, and I can assure you that we will address this internally. We appreciate you choosing us for your vehicle needs and look forward to seeing you again soon.

November 01, 2021

Very positive experience with Omar. I was able to walk away with a pretty rare telluride for a very good deal. Omar is super nice and went above and beyond under unique circumstances to make the deal happ More

by chriskiaowner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar
Nov 07, 2021 -

Southwest Kia of Rockwall responded

Hello, thank you so much for taking the time to leave us a five-star review! Omar and our team at Southwest Kia of Rockwall were thrilled to hear your kind words. We look forward to seeing you again soon!

November 01, 2021

Southwest Kia worked hard to help me find a car that fit my needs AND wants. Thanks. More

by mjkemble
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Last name Sams
Nov 07, 2021 -

Southwest Kia of Rockwall responded

Hello, thank you for the kind words. Our team at Southwest Kia of Rockwall was happy to hear them. We hope to see you again soon!

November 01, 2021

Poor communication. Waste of time! Van in shop 4 days. No work done on it! More

by HAHOWARD11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dustin
Nov 16, 2021 -

Southwest Kia of Rockwall responded

Hello, thanks for taking the time to provide feedback on your recent visit to Southwest Kia of Rockwall. It sounds like we missed the mark, and I’d like to learn more about your experience and how we can correct it. Please contact me at your earliest convenience. Kirk West, Fixed Operations Manager, kirkwest@lithia.com

October 31, 2021

I had great experience. They had exactly what i wanted and easy to work with More

by lindsey.durham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Taylor Johns
Nov 02, 2021 -

Southwest Kia of Rockwall responded

Hello Lindsey, Thanks so much for the five-stars. Taylor and Mauricio are assets to our team here at Southwest Kia of Rockwall. The entire team is happy to hear about your great experience, and we look forward to seeing you again soon!

October 30, 2021

Professional and knowledgeable sales staff. Quickly and efficiently completed my purchase. A good price on a great vehicle. More

by GBUNCH76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Tannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Wilhoite
Nov 02, 2021 -

Southwest Kia of Rockwall responded

Hello, our team at Southwest Kia of Rockwall is thrilled to hear your kind words! We strive to provide every customer with an excellent experience at every visit. We look forward to serving you now and well into the future.

October 30, 2021

This was the quickest and easiest buying experience I ever had. Gerald was awesome. He was friendly and knowledgeable about the car I was buying. I will definitely be back on my next purchase. More

by barbert71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gerald
Nov 02, 2021 -

Southwest Kia of Rockwall responded

Hello, thank you for the kind words & for taking the time to leave us a review. Our entire team at Southwest Kia of Rockwall, especially Mauricio & Gerald were happy to hear them. Thanks for choosing us for your vehicle needs, and we look forward to seeing you again soon.

...
45
...