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Southwest Kia of Rockwall

Rockwall, TX

4.6
976 Reviews
OUR WHY We believe in challenging the Status Quo and are committed to redefining the business of car selling. HOW? Non-Commissioned Sales Staff All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience. FIVE Locations Across DFW and Austin Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. VIP Service We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. WHAT YOU CAN EXPECT From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
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1790 I-30 Frontage Rd

Rockwall, TX

75087

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Showing 976 reviews

August 23, 2021

the service was great the service manager and staff were great enjoyed the stay alot I will always get my cars service at kia of Rockwall More

by TCHS11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
joie willhout
August 23, 2021

Tina Kay was prompt and professional. She was very busy but managed all of us well. The young man that took my car was so polite as well. Thank y’all More

by KOURTNEEMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Kay
August 23, 2021

This dealership is amazing. I cannot say enough on the exceptional experience I receive every time I visit Southwest Kia of Rockwall. They go above and beyond to make sure you and your needs are taken car More

by Mcook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Wilhoite, Bailee Christian, Miles Cook, Ron Bailey
August 23, 2021

Nice informative people! Great service thank you so much! A little pricey but worth it. Danny let me try several cars and he was so nice and sweet and I appreciate everything he did for me More

by DOLLARD.NANCY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Tannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Wilhoite, Bailee Christian
Aug 23, 2021 -

DOLLARD.NANCY responded

I am getting inundated with emails and text messages from Kia. Please don’t send any more.

Aug 24, 2021 -

Southwest Kia of Rockwall responded

Hi Nancy, thanks for the kind words. Danny is an asset to our team at Southwest Kia of Rockwall. I will pass along to our team to make sure you are removed from future marketing lists. Have a fantastic day and thanks again for choosing Southwest Kia of Rockwall.

Aug 24, 2021 -

DOLLARD.NANCY responded

Stop emails please! I’m getting inundated with an N it’s making me angry. I like the service there but I don’t want to continue getting emails every day. Thank you in advance for stopping emails

August 23, 2021

Very nice and courteous service personnel. Good turn around time to service my car to install replacement part for recall. Adequate time to perform the work required. More

by Sergiotxre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department employees
Aug 23, 2021 -

Sergiotxre responded

VERIFIED CUSTOMER Very nice and courteous service personnel. Good turn around time to service my car to install replacement part for recall. Adequate time to perform the work required.

August 21, 2021

I have enjoyed working with the people at the Rockwall Texas location. Everyone was so nice and very kind. I felt that they would answer all my questions or take the time to find the answer for me. More

by SCHUSTERJ47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
First oil change
August 20, 2021

Great service, super quick and friendly, will be coming back and recommending to others with kias to get their service done here in the future More

by j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
August 20, 2021

Very disappointed that they did not honor a free oil change that I was told I would get on my next visit. And hard to believe it went up 20 dollars in a 5 month period. More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
August 19, 2021

Excellent customer service, not pushy, and very patient. I will definitely return for a future purchase! I worked with Omar & Taylor. They were able to help me find just the car I wanted! More

by latashastephens1981
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar, Brandon Morris, Taylor Johns
August 19, 2021

So for i haven’t had any problems. Haven’t had to wait hours for my car. And they wash it. First time kia owner More

by WASHINGTONMARGIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
It was service department
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