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Southwest Kia of Rockwall

Rockwall, TX

Overview
Employees
Reviews
Vehicles
4.5
1,051 Reviews
OUR WHY We believe in challenging the Status Quo and are committed to redefining the business of car selling. HOW? Non-Commissioned Sales Staff All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience. FIVE Locations Across DFW and Austin Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. VIP Service We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. WHAT YOU CAN EXPECT From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
Contact Dealership

1790 I-30 Frontage Rd

Rockwall, TX

75087

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Showing 1,051 reviews

September 13, 2021

The dealer communicated timely. The information provided The dealer communicated timely. The information provided by the Kia associates were helpful and gave the best information available. More

by simmons2cassandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who helped me but everyone was great
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Sep 22, 2021 -

Southwest Kia of Rockwall responded

Hello, Thanks for the kind words. Our entire team at Southwest Kia of Rockwall strives to provide extraordinary service to our customers. Thanks for choosing Southwest Kia of Rockwall and we look forward to seeing you again soon.

September 12, 2021

Staff was very attentive, I enjoyed my car buying experience. I will be back for my next car and I will refer others to come. More

by Crystalk1970
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antoine, Joey Wilhoite
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Sep 22, 2021 -

Southwest Kia of Rockwall responded

Hello, Thanks for the kind words. Our entire team at Southwest Kia of Rockwall strives to provide extraordinary service to our customers. Thanks for choosing Southwest Kia of Rockwall and we look forward to seeing you again soon.

September 11, 2021

Great place, we have purchased three cars from them. We have never had any issues. I appreciate their work ethic , friendliness, customer service and thoughtfulness. More

by TODD.BIVONA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Labrea
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Sep 22, 2021 -

Southwest Kia of Rockwall responded

Hello, Thanks for the kind words. Our entire team at Southwest Kia of Rockwall strives to provide extraordinary service to our customers. Thanks for choosing Southwest Kia of Rockwall and we look forward to seeing you again soon.

September 11, 2021

I was greeted immediately. I was given a time for completion and it was done in the time frame given. The service was friendly. It was a comfortable wait with coffee and we were asked if we needed More

by Teresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
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Sep 22, 2021 -

Southwest Kia of Rockwall responded

Hello, Thanks for the kind words. Our entire team at Southwest Kia of Rockwall strives to provide extraordinary service to our customers. Thanks for choosing Southwest Kia of Rockwall and we look forward to seeing you again soon.

September 10, 2021

Anthony was very nice, he told me everything I needed to know as well as getting to know him and have a nice conversation with More

by KMURILLO927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
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Sep 22, 2021 -

Southwest Kia of Rockwall responded

Hello, Thanks for the kind words. Our entire team at Southwest Kia of Rockwall strives to provide extraordinary service to our customers. Thanks for choosing Southwest Kia of Rockwall and we look forward to seeing you again soon.

September 09, 2021

the service tech was outstanding i did not get the name of the service tech but he was very courtesy and good at what he does More

by JWLEATHERS46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
anthony labarba
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Sep 22, 2021 -

Southwest Kia of Rockwall responded

Hello, Thanks for the kind words. Our entire team at Southwest Kia of Rockwall strives to provide extraordinary service to our customers. Thanks for choosing Southwest Kia of Rockwall and we look forward to seeing you again soon.

September 09, 2021

Like the courteous staff and service, only complaint is their lack of staff to bring me home while recall work is being done. Thank you More

by suehenslee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
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Sep 09, 2021 -

suehenslee responded

Please provide courtesy home drop off while recall actions are being done. I live alone and don’t really like asking friends to make two trips to Southwest Kia to drop off my car and then have to drop me off a second time to retrieve my car.

September 09, 2021

I like this dealership a lot...that's why I keep going back. On this recent service visit, even though I was 20 minutes early for my appointment, they got to my car right away. I really appreciate the c More

by LSHAW52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown names
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Sep 22, 2021 -

Southwest Kia of Rockwall responded

Hello, Thanks for the kind words. Our entire team at Southwest Kia of Rockwall strives to provide extraordinary service to our customers. Thanks for choosing Southwest Kia of Rockwall and we look forward to seeing you again soon.

September 08, 2021

This dealership cannot keep service writers and on my last visit they didn't have enough staff and the whole process seemed haphazard. I like to have my service done by the dealer don't know what to do n More

by Mark Besozzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
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Sep 22, 2021 -

Southwest Kia of Rockwall responded

Hello, thanks for taking the time to provide feedback on your recent visit to Southwest Kia. It sounds like we missed the mark, and I’d like to learn more about your experience and how we can correct it. Please contact me at your earliest convenience - Larry Johnson, Service Manager arryjohnson@lithia.com - 469-772-7282

September 08, 2021

Steve I believe is his name. He was very helpful. He explained in detail service to be done and additional actions. A wonderful experience for my vehicles first maintenance!!!! More

by adanation
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Bentley
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Sep 22, 2021 -

Southwest Kia of Rockwall responded

Hello, Thanks for the kind words. Our entire team at Southwest Kia of Rockwall strives to provide extraordinary service to our customers. Thanks for choosing Southwest Kia of Rockwall and we look forward to seeing you again soon.

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