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Southwest Kia of Rockwall
Rockwall, TX
1,050 Reviews
OUR WHY
We believe in challenging the Status Quo and are committed to redefining the business of car selling.
HOW?
Non-Commissioned Sales Staff
All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience.
FIVE Locations Across DFW and Austin
Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall.
We also serve the Austin area with our dealerships in Austin and Round Rock.
VIP Service
We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time.
We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water.
WHAT YOU CAN EXPECT
From the moment you walk into your showroom, you will be treated like family.
We are dedicated to not only earn you business, but your trust.
We are an action oriented dealership striving to build long lasting relationships with our customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,050 reviews
September 07, 2021
I wouldn’t come back here for free. I’m fact this was free and I wish I’d paid to go somewhere else. Wildly understaffed. I feel bad for the two people that work in the service drive.. free and I wish I’d paid to go somewhere else. Wildly understaffed. I feel bad for the two people that work in the service drive.. More
by GARGAMEL_77840
Verified CustomerEmployees Worked With
Amanda Bunch, Ron Bailey
September 06, 2021
Great and friendly service. Always helpful and never pushy. They get you in and out. Easy to get appointments. Will always use them for service pushy. They get you in and out. Easy to get appointments. Will always use them for service More
by Kellyjones0408
Employees Worked With
Brandon
September 06, 2021
This visit was first rate from start to finished. I consider service after purchase to be more important then what happens when you buy the car. Anthony and Steve the service Mgr went out of their way consider service after purchase to be more important then what happens when you buy the car. Anthony and Steve the service Mgr went out of their way to make this a fantastic visit start to finish. Anthony even explained my warrant which was not fully explained when we purchased the vehicle in Oct of 2020. More
by Sheryl
Employees Worked With
Anthony, Steve
September 03, 2021
I love that salaries aren’t based on commission..it made me feel as if I wasn’t being oversold on my vehicle. Omar was fantastic and really helped us get the best deal on our trade. me feel as if I wasn’t being oversold on my vehicle. Omar was fantastic and really helped us get the best deal on our trade. More
by AMANDACOX1990
Employees Worked With
Omar, Andrew Page
September 03, 2021
All individuals were very helpful and cordial. All scheduled repairs and updates were completed. There was a delay (2hrs) in getting a loaner, but it was at no cost, so that was beneficial to me. scheduled repairs and updates were completed. There was a delay (2hrs) in getting a loaner, but it was at no cost, so that was beneficial to me. More
by Joe Bouldin
Employees Worked With
Steve
September 03, 2021
My service rep, Anthony, explained in detail services to be done and reviewed recommended additional actions. He remained attentive to my needs and questions throughout the process. be done and reviewed recommended additional actions. He remained attentive to my needs and questions throughout the process. More
by RTKEITH
Employees Worked With
None besides service representative
September 02, 2021
This was a routine oil change and tire rotation visit. Everything went smoothly and the Kia representative, Chris Holguin, organized the paperwork and operation very well. Everything went smoothly and the Kia representative, Chris Holguin, organized the paperwork and operation very well. More
by MPMCFARLAND
Employees Worked With
Chris Holguin
September 01, 2021
Service center is always prompt, courteous and efficient. The waiting area is clean and comfortable. We really appreciate the car wash included in your program. The waiting area is clean and comfortable. We really appreciate the car wash included in your program. More
by BRenda
Employees Worked With
Service dept
