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Southwest Kia of Rockwall
Rockwall, TX
1,050 Reviews
OUR WHY
We believe in challenging the Status Quo and are committed to redefining the business of car selling.
HOW?
Non-Commissioned Sales Staff
All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience.
FIVE Locations Across DFW and Austin
Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall.
We also serve the Austin area with our dealerships in Austin and Round Rock.
VIP Service
We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time.
We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water.
WHAT YOU CAN EXPECT
From the moment you walk into your showroom, you will be treated like family.
We are dedicated to not only earn you business, but your trust.
We are an action oriented dealership striving to build long lasting relationships with our customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,050 reviews
September 01, 2021
Very clean, our Salesman, Taylor was terrific, low pressure, great explanations, a fair price and good lease terms. My husband and I are extremely satisfied and happy with our new Kia Sorento. We will pressure, great explanations, a fair price and good lease terms. My husband and I are extremely satisfied and happy with our new Kia Sorento. We will recommend it to our friends and family! More
by caren_cochenour
Verified CustomerEmployees Worked With
None, Andrew Page, Taylor Johns
September 01, 2021
My car has been in the shop for 3 months. Communication is awful, they won’t call you back. They gave me the car back 2 Xs and it’s still isn’t fixed. I have had this car w year 1/2. They are now saying t is awful, they won’t call you back. They gave me the car back 2 Xs and it’s still isn’t fixed. I have had this car w year 1/2. They are now saying they have Kia corporate involved .. still no word. Don’t get cars from Kia . Don’t get maintenance done there . This place is so horrible. I’m making car payments on a car that I don’t have . Go to Toyota More
by Madam Daddy
Employees Worked With
Service secretary , Joey Wilhoite
September 01, 2021
Knowledgeable, pleasant, fair, great Kia Forte, did not take long, fine dealerships, great lineups of cars. Other customers seemed happy and satisfied. Forte clean and ready to go with plenty of gas! take long, fine dealerships, great lineups of cars. Other customers seemed happy and satisfied. Forte clean and ready to go with plenty of gas! More
by masonjim991
September 01, 2021
Salesmen (Danny) was great. However, Manager (Ben Harris) i believe is his name was rude. He flat out told me he would sell the car i was looking at regardless if I bought it or not. Told me he was a busines i believe is his name was rude. He flat out told me he would sell the car i was looking at regardless if I bought it or not. Told me he was a business and there was plenty of customers out there. He did knock off 700 off the CPO. But when I asked if he could take it off that MSRP, he said no. Don't know how he made it to management with that type of customer service. Really didn't feel appreciated here. Won't be coming to this dealership again. Definitely won't recommend to any friends or fellow US veterans. Finance was a little bit more helpful with reducing price. More
by Kevincisneros1996
August 31, 2021
Our sales associate Antonio Roberson was supper nice. He was a big help for us to get our lease car purchased. He called and made sure we were satisfied. was a big help for us to get our lease car purchased. He called and made sure we were satisfied. More
by Newcar2017
Employees Worked With
Antoine Roberson
August 31, 2021
I made an appointment for 10:30 am. Pleasant place, clean - there was some confusion on why I was there - pamphlet or letter - I got the recall letter, which said the soft ware upgrade would take an hour. Wa - there was some confusion on why I was there - pamphlet or letter - I got the recall letter, which said the soft ware upgrade would take an hour. Was there early so ended up being the almost 2 hours. On my invoice was a charge of $42.00 - not supposed to have that on a recall! I pointed it out to the young lady and she removed it . So all was good. More
by Treecat
Employees Worked With
Check in and discharge employees
August 30, 2021
I like coming to the dealership. I bought my car there abs all of service had been done as well. I have moved so won’t be coming there. I will miss it. The staff is wonderful and helpful. abs all of service had been done as well. I have moved so won’t be coming there. I will miss it. The staff is wonderful and helpful. More
by MUSICLUVER45
Employees Worked With
Angela Williams
August 30, 2021
Omar (Salesman) was professional and courteous. He was helpful with getting the information I needed to make my buying decision. I am very happy with my Seltos. helpful with getting the information I needed to make my buying decision. I am very happy with my Seltos. More
by STORMY2410
August 30, 2021
They are Excellent with customer service, understood what we were looking for and was very easy to work with to help us get what we were looking to buy. we were looking for and was very easy to work with to help us get what we were looking to buy. More
by rhotwheel7
