
Southwest Kia of Rockwall
Rockwall, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Very clean, our Salesman, Taylor was terrific, low pressure, great explanations, a fair price and good lease terms. My husband and I are extremely satisfied and happy with our new Kia Sorento. We will pressure, great explanations, a fair price and good lease terms. My husband and I are extremely satisfied and happy with our new Kia Sorento. We will recommend it to our friends and family! More
My car has been in the shop for 3 months. Communication is awful, they won’t call you back. They gave me the car back 2 Xs and it’s still isn’t fixed. I have had this car w year 1/2. They are now saying t is awful, they won’t call you back. They gave me the car back 2 Xs and it’s still isn’t fixed. I have had this car w year 1/2. They are now saying they have Kia corporate involved .. still no word. Don’t get cars from Kia . Don’t get maintenance done there . This place is so horrible. I’m making car payments on a car that I don’t have . Go to Toyota More
Knowledgeable, pleasant, fair, great Kia Forte, did not take long, fine dealerships, great lineups of cars. Other customers seemed happy and satisfied. Forte clean and ready to go with plenty of gas! take long, fine dealerships, great lineups of cars. Other customers seemed happy and satisfied. Forte clean and ready to go with plenty of gas! More
Salesmen (Danny) was great. However, Manager (Ben Harris) i believe is his name was rude. He flat out told me he would sell the car i was looking at regardless if I bought it or not. Told me he was a busines i believe is his name was rude. He flat out told me he would sell the car i was looking at regardless if I bought it or not. Told me he was a business and there was plenty of customers out there. He did knock off 700 off the CPO. But when I asked if he could take it off that MSRP, he said no. Don't know how he made it to management with that type of customer service. Really didn't feel appreciated here. Won't be coming to this dealership again. Definitely won't recommend to any friends or fellow US veterans. Finance was a little bit more helpful with reducing price. More
Our sales associate Antonio Roberson was supper nice. He was a big help for us to get our lease car purchased. He called and made sure we were satisfied. was a big help for us to get our lease car purchased. He called and made sure we were satisfied. More
I made an appointment for 10:30 am. Pleasant place, clean - there was some confusion on why I was there - pamphlet or letter - I got the recall letter, which said the soft ware upgrade would take an hour. Wa - there was some confusion on why I was there - pamphlet or letter - I got the recall letter, which said the soft ware upgrade would take an hour. Was there early so ended up being the almost 2 hours. On my invoice was a charge of $42.00 - not supposed to have that on a recall! I pointed it out to the young lady and she removed it . So all was good. More
I like coming to the dealership. I bought my car there abs all of service had been done as well. I have moved so won’t be coming there. I will miss it. The staff is wonderful and helpful. abs all of service had been done as well. I have moved so won’t be coming there. I will miss it. The staff is wonderful and helpful. More
Omar (Salesman) was professional and courteous. He was helpful with getting the information I needed to make my buying decision. I am very happy with my Seltos. helpful with getting the information I needed to make my buying decision. I am very happy with my Seltos. More