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Southwest Kia of Rockwall

Rockwall, TX

4.5
1,051 Reviews
OUR WHY We believe in challenging the Status Quo and are committed to redefining the business of car selling. HOW? Non-Commissioned Sales Staff All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience. FIVE Locations Across DFW and Austin Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. VIP Service We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. WHAT YOU CAN EXPECT From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
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1790 I-30 Frontage Rd

Rockwall, TX

75087

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Showing 1,051 reviews

September 01, 2021

Service adviser was very friendly - I waited for my car in a clean waiting room. My car was washed - good overall experience at the dealership More

by Cw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 02, 2021 -

Southwest Kia of Rockwall responded

Hello, thank you so much for the kind words and recommendation! Southwest Kia of Rockwall strives to provide an extraordinary experience for each customer, each visit. We appreciate you choosing us for your automotive needs.

September 01, 2021

Very clean, our Salesman, Taylor was terrific, low pressure, great explanations, a fair price and good lease terms. My husband and I are extremely satisfied and happy with our new Kia Sorento. We will More

by caren_cochenour
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None, Andrew Page, Taylor Johns
Sep 02, 2021 -

Southwest Kia of Rockwall responded

Hi, thank you so much for the kind words! Taylor and Andrew are both an integral part of our team at Southwest Kia of Rockwall. Thanks again for choosing us for your automotive needs.

September 01, 2021

My car has been in the shop for 3 months. Communication is awful, they won’t call you back. They gave me the car back 2 Xs and it’s still isn’t fixed. I have had this car w year 1/2. They are now saying t More

by Madam Daddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service secretary , Joey Wilhoite
Sep 22, 2021 -

Southwest Kia of Rockwall responded

Hello, thanks for taking the time to provide feedback on your recent visit to Southwest Kia. It sounds like we missed the mark, and I’d like to learn more about your experience and how we can correct it. Please contact me at your earliest convenience - Larry Johnson, Service Manager arryjohnson@lithia.com - 469-772-7282

September 01, 2021

Knowledgeable, pleasant, fair, great Kia Forte, did not take long, fine dealerships, great lineups of cars. Other customers seemed happy and satisfied. Forte clean and ready to go with plenty of gas! More

by masonjim991
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Tannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Wilhoite, Brandon Morris
Sep 02, 2021 -

Southwest Kia of Rockwall responded

Hello, thanks for the five stars and kind words! The team at Southwest Kia of Rockwall looks forward to serving you now and well into the future.

September 01, 2021

Salesmen (Danny) was great. However, Manager (Ben Harris) i believe is his name was rude. He flat out told me he would sell the car i was looking at regardless if I bought it or not. Told me he was a busines More

by Kevincisneros1996
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Tannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Morris
Sep 22, 2021 -

Southwest Kia of Rockwall responded

Hello, Thanks for the kind words. Our entire team at Southwest Kia of Rockwall strives to provide extraordinary service to our customers. Thanks for choosing Southwest Kia of Rockwall and we look forward to seeing you again soon.

September 01, 2021

I am happy with kia this is not my first kia I had three before this one 2000 2006 2009 me and my kids so thank for the best car ever. More

by guy_gloria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Page, Garrett Wilde
Sep 02, 2021 -

Southwest Kia of Rockwall responded

Hello, thank your for your continued patronage, and the kind words. Our team at Southwest Kia of Rockwall strives to provide a five-star experience for every customer, every time. Thanks for choosing Southwest Kia of Rockwall for your automotive needs and we look forward to serving you well into the future.

August 31, 2021

Our sales associate Antonio Roberson was supper nice. He was a big help for us to get our lease car purchased. He called and made sure we were satisfied. More

by Newcar2017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antoine Roberson
Sep 27, 2021 -

Southwest Kia of Rockwall responded

Hi, thank you so much for the kind words! Our team at Southwest Kia of Rockwall is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

August 31, 2021

I made an appointment for 10:30 am. Pleasant place, clean - there was some confusion on why I was there - pamphlet or letter - I got the recall letter, which said the soft ware upgrade would take an hour. Wa More

by Treecat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Check in and discharge employees
August 30, 2021

I like coming to the dealership. I bought my car there abs all of service had been done as well. I have moved so won’t be coming there. I will miss it. The staff is wonderful and helpful. More

by MUSICLUVER45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Williams
August 30, 2021

Omar (Salesman) was professional and courteous. He was helpful with getting the information I needed to make my buying decision. I am very happy with my Seltos. More

by STORMY2410
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar , Andrew Page
Sep 27, 2021 -

Southwest Kia of Rockwall responded

Hi, thank you so much for the kind words! Our team at Southwest Kia of Rockwall is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

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