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Southwest Kia of Rockwall
Rockwall, TX
975 Reviews
OUR WHY
We believe in challenging the Status Quo and are committed to redefining the business of car selling.
HOW?
Non-Commissioned Sales Staff
All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience.
FIVE Locations Across DFW and Austin
Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall.
We also serve the Austin area with our dealerships in Austin and Round Rock.
VIP Service
We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time.
We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water.
WHAT YOU CAN EXPECT
From the moment you walk into your showroom, you will be treated like family.
We are dedicated to not only earn you business, but your trust.
We are an action oriented dealership striving to build long lasting relationships with our customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 975 reviews
November 06, 2017
Great dealer, great service I’m in Louisiana and have been doing research for cars online and found one at this dealership that i like. Austin Orthman has been super helpful, pro I’m in Louisiana and have been doing research for cars online and found one at this dealership that i like. Austin Orthman has been super helpful, professional, and went the extra mile to do everything he can to help me. I asked for more pictures of the vehicle and almost immediately he sent them. When i am ready to pull the trigger, this dealership will get my business from a customer service perspective alone. More
by Vrae
Employees Worked With
Austin Orthman
Helpful November 06, 2017
Fast painless honest I would recommend this dealership to anyone i know! The salesman Austin was great to work with, the buy was fast painless and no one beats around the I would recommend this dealership to anyone i know! The salesman Austin was great to work with, the buy was fast painless and no one beats around the bush! More
by Man of steele
Employees Worked With
James Adams, Austin Orthman
November 06, 2017
Thanks! Friendly folks and great service. We appreciate the time you guys spent to make sure we were taken care of. Would deal with again. Thanks! Friendly folks and great service. We appreciate the time you guys spent to make sure we were taken care of. Would deal with again. Thanks! More
by Zbb
Employees Worked With
Austin Orthman
November 06, 2017
Sales experience We had a great salesman. He is very detailed and quick to respond. We did everything over the phone/online since we live out of town except sign the p We had a great salesman. He is very detailed and quick to respond. We did everything over the phone/online since we live out of town except sign the papers and pick up vehicle. Austin also worked hard to get the price to what we needed it to be. Overall it was a great experience. More
by Renee
Employees Worked With
Austin Orthman
November 03, 2017
Great Service! Jim was very helpful in helping us buy our new 2018 Kia Optima LX. We got everything we wanted including a great price! Everyone had great customer se Jim was very helpful in helping us buy our new 2018 Kia Optima LX. We got everything we wanted including a great price! Everyone had great customer service from the moment we walked through the doors. I’m extremely happy with our purchase. More
by anthonyh159383
Employees Worked With
Jim Johnson
November 02, 2017
Best Customer Service!! Right away we felt welcomed from the moment we walked through the doors! Jim was very friendly, helpful and overall just wonderful. He was so informat Right away we felt welcomed from the moment we walked through the doors! Jim was very friendly, helpful and overall just wonderful. He was so informative on all the many tech features on our car! It was amazing customer service from all the employees there. I must say the best part was that it didn’t take too long to sign all the necessary paperwork and be on our way. We were overwhelmed with excitement to be able to drive home in our new 2018 Kia Optima LX! More
by Melodyh16
Employees Worked With
Jim Johnson
October 31, 2017
SUPRISED I came in wanting to renew my lease and ended up getting a new 2017 Kia Forte!! I couldn’t be more happier with the help of Austin Orthman; I am defin I came in wanting to renew my lease and ended up getting a new 2017 Kia Forte!! I couldn’t be more happier with the help of Austin Orthman; I am definitely loving my new car!! Thanks again! More
by Ice_2017
Employees Worked With
Austin Orthman
October 30, 2017
Austin Orthman I had the best experience at Rockwall Kia with Austin. He is one of the bet salesman that I have evever worked with. Thank you Austin I had the best experience at Rockwall Kia with Austin. He is one of the bet salesman that I have evever worked with. Thank you Austin More
by Richellechapman
Employees Worked With
Austin Orthman
October 30, 2017
Wonderful Service! Polite, courteous and very clean bathroom! Staff extremely upbeat, went over everything before service and after service. Angel was very detailed! Polite, courteous and very clean bathroom! Staff extremely upbeat, went over everything before service and after service. Angel was very detailed! He is one you would want to keep, customer service was exceptional! More
by Jackie2324
Employees Worked With
Angel
October 29, 2017
Very pleasing place to buy a car . Just plain and simple no pressure sales.Been to a few other dealers this week,they need to take some advice from the Owners of SouthWest Kia. Just plain and simple no pressure sales.Been to a few other dealers this week,they need to take some advice from the Owners of SouthWest Kia. More
by F150 guy
Employees Worked With
Joey Wilhoite, Jim Johnson
