Space City Toyota
Humble, TX
Filter Reviews by Keyword
By Type
304 Reviews of Space City Toyota
Service Excellent job and professional manner. He is a great person and very knowledgeable and honesty. I have experienced a great customer service, well un Excellent job and professional manner. He is a great person and very knowledgeable and honesty. I have experienced a great customer service, well understand on Toyota service. More
First 2019 Tundra TRD PRO 5000 miles service The service department was super professional and very helpful in my first service for new 2019 tundra TRD PRO. They made sure to update my truck wit The service department was super professional and very helpful in my first service for new 2019 tundra TRD PRO. They made sure to update my truck with the latest software and they preformed the first service task as recommended by Toyota manufacturer. I liked the explanation and the timely manner in which my truck was service. I definitely will be back for my next service for the 10,000 miles. I definitely recommend anyone buying a new Toyota from Tejas Toyota and highly recommend their service department to take care of the car or truck. More
Oil Change When I drove up to service it only took a couple of minutes for one of the service reps to come out and greet me. On the came out he was very courteo When I drove up to service it only took a couple of minutes for one of the service reps to come out and greet me. On the came out he was very courteous and we started conversating. My time there was very quick and enjoyable considering it was Christmas Eve. I would definitely recommend Tejas Toyota to anyone looking to get a quick oil change or any other type of service. The staff is second to none. Thank you. More
Great friendly service Kim was very friendly and informative. She provided very quick attention and made me feel welcome and important to the service department. The work wa Kim was very friendly and informative. She provided very quick attention and made me feel welcome and important to the service department. The work was completed quickly while the waiting area was comfortable. More
Harold Roy is always there to help when I bring a vehicle in for service. He is one of the best agent I have ever had at a car service department. Your dealershi is always there to help when I bring a vehicle in for service. He is one of the best agent I have ever had at a car service department. Your dealership should be proud to have him as an employee. More
Bought used car The customer service at Tejas is over the top. I recently bought a used car. The car had a minor issue just days after the purchase. The service team The customer service at Tejas is over the top. I recently bought a used car. The car had a minor issue just days after the purchase. The service team at Tejas made a quick repair, and shuttled me to and from my house for the drop/ pickup. Everyone was super friendly and helpful. Tejas has earned a customer. More
Service is good, but. Made an appointment the day before to get 70K service done on 2013 Highlander. Not much to do on this interval - oil change, tire rotation, fluids, an Made an appointment the day before to get 70K service done on 2013 Highlander. Not much to do on this interval - oil change, tire rotation, fluids, and inspections. Cost was reasonable and one special request was done. I would have given an excellent rating had it not been for two items. One, the tires were over inflated - 36 psi instead of the recommended 30 psi. I will often overinflate the tires in the fall to compensate for cooling temperatures. Never by 6 psi, usually 1 psi is enough. I have had the same issue with previous Toyota service at a different dealership. Second, the service was completed in 75 minutes , which is very reasonable. But the vehicle was parked and ready to pick up 20 minutes before I was called review the service and pay the bill. I did not see the service advisor during that time. Slightly annoying, could be better. More
New car purchase. Third car bought here. Excellent experience; professional personnel and fair price. Will return. Thank you David and Benjamin. Remodeled showroom impr Third car bought here. Excellent experience; professional personnel and fair price. Will return. Thank you David and Benjamin. Remodeled showroom impressive. Other employees also very friendly and helpful. More
My dealership experience I have been a faithful customer of Tejas Toyota for many many years. I know most of the customer sevice by name and know me when they see me coming. I have been a faithful customer of Tejas Toyota for many many years. I know most of the customer sevice by name and know me when they see me coming. I have always received courteous service from all of them. More
Friendly, helpful, knowledgeable and nice Very pleasant experience and answered all questions to our satisfaction. Our salesman was very knowledgeable of the car we were interested in. The wh Very pleasant experience and answered all questions to our satisfaction. Our salesman was very knowledgeable of the car we were interested in. The whole process took less time than in previous years when we purchased a car. More

