Space City Toyota

Bought New Sequoia Sept of /2013. Had 2011 navigation DVD. Tejas refused to upgrade Navigation CD to 2013 edition free of charge or at discounted rate. Paid for Upgraded floor mats, New mats were thro DVD. Tejas refused to upgrade Navigation CD to 2013 edition free of charge or at discounted rate. Paid for Upgraded floor mats, New mats were thrown in back of vehicle. More

Have purchased a car there before with good experience and they are not pressure type in their sales approach. They also offer great service support. and they are not pressure type in their sales approach. They also offer great service support. More

My experience at Tejas Toyota was spectacular!!!! David McCall was knowledgeable about all the vehicles, and really took the to make sure I got the car I needed and wanted. The finance department was exce McCall was knowledgeable about all the vehicles, and really took the to make sure I got the car I needed and wanted. The finance department was excellent, timely and efficient. I was expecting the paper work to be hours, Melanie Steele and Chris Tinsley made it a quick and painless process. More

Am sixty years old,and have bought several vehicles in me lifetime, but this has been the most enjoyable experience at a car dealership, by way far, thanks to MR. Mike Wilkes who worked very hard to earn my lifetime, but this has been the most enjoyable experience at a car dealership, by way far, thanks to MR. Mike Wilkes who worked very hard to earn my business also Tejas Toyota and their staff. Mike You are the Man! Thanks J.R.Rifon More

I bought a 4x4 tundra from Tejas about a week ago and I was extremely happy with the sales guy kevin and he took great care of me. i got a great price and he didnt hassle me at all. He said he had only bee was extremely happy with the sales guy kevin and he took great care of me. i got a great price and he didnt hassle me at all. He said he had only been there a few months but he was so knowledgable about there cars. I reccomend him for any questions you have and will be back for my next car. More

I had to buy a car for a family member in Texas while our of state. David was a huge help and very trustworthy. He helped in may ways that was above what is normally expected from a car dealer. Thanks D of state. David was a huge help and very trustworthy. He helped in may ways that was above what is normally expected from a car dealer. Thanks David! Bob More

Today (06/18/11) I went to Tejas Toyota car shopping with my 18 y/o daughter. We walked into Tejas Toyota and they were obviously busy so we stood and waited for someone to come assist us. While standing t my 18 y/o daughter. We walked into Tejas Toyota and they were obviously busy so we stood and waited for someone to come assist us. While standing there waiting, a large man (salesman?) sat at his desk and more than twice looked up at me only to ignore me. After standing there about 5 minutes a male customer enters the store (I am a female and mind you we are standing right inside that door) and the large car salesman runs right over to him to ask if he could assist him. I just stood there as my jaw dropped in disbelief! I said in a raised voice, "REALLY???" I explained that I had been standing there only to be ignored and a male customer walks in and he runs right to him. This less than a man car salesman tells me that they obviously are not going to be able to help me and that I could leave! We did just that. We left and went to ROBBINS CHEVROLET where we were treated very nicely and my daughter bought a 2010 Toyota Corolla. Way to go Tejas Toyota!! I'm sure Robbins Chevrolet appreciates that and the fact that it gives them more business. This was not racial discrimination as I am 42 y/o, upper middle class and white. It was very much sexual discrimination by that particular weasle. There was one car salesman who was much older who came over profusely apologizing for they way the weasle acted. The older gentleman was a sweetheart, but I want nothing to do with a business that employs people like the large weasle working for them! More

When a dealer charges you an up charge for the privilege of buying a car form them, it says alot about how they do business. If they charge $5000.00 extra on a car it means they don't do much business and h of buying a car form them, it says alot about how they do business. If they charge $5000.00 extra on a car it means they don't do much business and have to make it up somewhere. Do your self a favor and check their dealer rating in Houston and shop somewhere else. You will be glad you did More

This was one of the best experiences I've ever had with a dealership. I dropped my truck off as a result of a noise I was hearing somewhere in the dashboard area. It turns out it was a loose bracket on the dealership. I dropped my truck off as a result of a noise I was hearing somewhere in the dashboard area. It turns out it was a loose bracket on the firewall in the engine compartment. It came loose when a local car wash place detailed my engine. I had tried furiously to figure out what the cause was to no avail. Mike, Floyd and Russell at Tejas went well beyond their normal process to troubleshoot, identify, and solve this issue. This is why I would recommend this dealership very highly to anyone needing their services. Our family has bought 6-8 cars and trucks from them over the years - they are our "Go-To" dealer because they are always fair, willing to go the extra mile with anything we need. I would recommend them to anyone in a heartbeat. Thank you Tejas More

I purchased a Rav4 from this dealership in 2007 with a typical new-car, high-pressure, low-customer-service experience. Trying to get it serviced at the dealership was a nightmare - hours of waiting each typical new-car, high-pressure, low-customer-service experience. Trying to get it serviced at the dealership was a nightmare - hours of waiting each time. Once after being dropped off at the nearby mall for several hours while awaiting service, I was stranded there with children for over an hour after I phoned in (nobody ever called me) to find that my car was "ready." Upon finally being picked up and returned to the dealership, I was informed that the service I had requested HAD NOT EVEN BEEN PERFORMED because it wasn't yet time for that scheduled maintenance! I was happy to not spend money I didn't need to, but they couldn't have told me that before wasting half my Saturday and dealing with all the frustration and inconvenience? Also, I had purchased the fabric protection and ended up with a stain on the driver's seat I couldn't get out. They made a half-hearted attempt to remove it, then informed me I had to schedule a weekday appointment for that service; rather than lose time from work, I lived with the large unsightly spot for several years. All that being said about the dealership, I really loved my car. I recently returned to see about replacing it with a newer Rav4, and had a terrible experience in sales. The salesman was pushy and obnoxious and kept trying to get me interested in a more expensive vehicle. Toyota has become very proud of their Rav4 despite all the recalls; there was no wiggle room on pricing, plus I was flat-out insulted at the financing and the offer made for my trade-in. They seemed very uninterested in selling us a car, so we obliged them by walking out. I just bought a Mitsubishi from Gillman - it was a night and day difference, and I love my new Outlander, my new service department, and my 100K warranty! Don't waste your time with Tejas. More