Space Coast Honda

Wow Space Coast Honda (SCH) Service Center is messed up. We bought a used 2014 Honda Accord from elsewhere and knew there were a few issues. One day we go in to SCH to get four lug nuts (the locked ones) re We bought a used 2014 Honda Accord from elsewhere and knew there were a few issues. One day we go in to SCH to get four lug nuts (the locked ones) removed due to the key lock being broken and had new lug nuts (we already had the new lug nuts) put on. They were great and didn’t charge us but said come back for service. About five days later we did go in for service and what a huge mistake that was. The Accord needed transmission, coolant and brake fluids service (drain/bleed/replace) and an all wheel alignment. There were also two warning lights (front collision and lane departure warnings) on and only asked for an estimate because our personal mechanic said it was likely a camera issue that needed to be replaced and could cost up to $2,000. A little later the service rep called and said the engine filter needed to be replaced, a tuneup done and the camera needed to be replaced for $1,400. I approved the filter and tuneup based on the cost and said no to the camera. The car was dropped off at 7:30 am and I hadn’t heard from the rep so at 2:30 pm I called. He said the tuneup wasn’t finished yet and he would call when ready. He never called and they close at 6:00 pm so we decided to head over to get there by 5:00 pm. While waiting, my son decided to look for the car and found it and said the headlights were on. The rep didn’t get with us for a while so we track him down to find out what was going on. He went inside and came back out and apologized stating that he was super busy today and the tuneup wasn’t done since they didn’t have spark plugs in stock. Really? Anyway, he got our paperwork together and when checking out I asked why the tuneup was on the invoice. He said you’ll pay in advance and can come back tomorrow to get it done. I said no way I’m paying for this service in advance and he stated but you authorized it and we special ordered the spark plugs for overnight shipment. I said yes I authorized it to be done today and you said the tuneup wasn’t finished yet at 2:30 pm and now you want me to pay in advance. He said he would have to get a manager to take it off the invoice so I said get the manager. About 10 minutes later the cashier said the new invoice was ready for payment without the tuneup charges. Now we go to get the car and the service rep asked if our car was the blue Honda Odyssey sitting in the pickup area! He had no idea where the car was so my son went back to where he saw it about 45 minutes earlier and said it was sitting there running which is probably why the lights were on. The rep pulls up in the correct car and starts explaining the encasement around the rearview mirror where the camera for the warning indicators are was superglued to the window and the mechanic broke it into four pieces and we would need a new front window and should claim under insurance and kept going on about a lot of xx. I thought I would lose my mind and told the rep I didn’t bring the car in for your mechanics to break things. I told him we needed to leave before I did go off on him even though I know it was the so called mechanics fault. Bottom line do NOT use SCH for service. More

It was under construction- and only had one car that I was interested in however, the sales representative, Shamal Atkinson made the experience for me at the dealership. He was engaging, helpful, followed was interested in however, the sales representative, Shamal Atkinson made the experience for me at the dealership. He was engaging, helpful, followed up when he said he would and worked to get us the best deal! More

I went into Space Coast Honda for the Auto Butler treatment. The dealership employees did a fantastic job. They were friendly and knowledgeable. The work was completed quickly and professionally. The treatment. The dealership employees did a fantastic job. They were friendly and knowledgeable. The work was completed quickly and professionally. The car looks great. I would recommend them to anyone. Thanks. More

Advisor Mr Randy so nice in this Honda dealer service department. He is in concentrated service your appointment When your schedule to go over there department. He is in concentrated service your appointment When your schedule to go over there More

I had the pleasure of meeting with Jorge Pronto from Space Coast Honda for my purchase of a Type R. What a guy! Really! From the phone calls when searching for a vehicle to the follow-up, from the arriv Space Coast Honda for my purchase of a Type R. What a guy! Really! From the phone calls when searching for a vehicle to the follow-up, from the arrival at the dealership to shaking hands, Jorge was amazing, professional, insightful and even funny! I truly enjoyed this car buying purchase (which I have never said in my life of 40+ years). Space Coast Honda has a great team from Jorge to Terrance and the rest of the guys. Thank you all for a great experience! More

Cassie has become my favorite salesperson at Space Coast Honda!! She is so patient and knows her Honda cars! Honda!! She is so patient and knows her Honda cars! More

Great deal on my new Civic from Bob Miller. Thank you to all the guys who made it possible. Bob, Terry, Chad, Jeff Logan in service. I’m very happy!!!!!!😊 Thank you to all the guys who made it possible. Bob, Terry, Chad, Jeff Logan in service. I’m very happy!!!!!!😊 More

Space Coast Honda and Bobby Miller are my go to for me and my family for all of our vehicles. Bobby goes above and beyond every time. He should be running the show there. My new Honda CR-V has made my wif and my family for all of our vehicles. Bobby goes above and beyond every time. He should be running the show there. My new Honda CR-V has made my wife very happy. We’ll be seeing him again in the coming months for another. A shout out to Terry in the finance department. He made it very easy. Thank you!! More

Thank you to Bob Miller and Space Coast Honda for all they do. From sales to service, I always feel like they have taken care of me. My new 2025 Civic Sport hatch is a great car. Bob showed me how to ope they do. From sales to service, I always feel like they have taken care of me. My new 2025 Civic Sport hatch is a great car. Bob showed me how to operate android auto and it works great. Terry handled all of my paperwork and made things so easy. Thank you More

Great experience at Space Coast Honda! Elijah - my sales person was very helpful and took the time to show me many details about the car. Elijah - my sales person was very helpful and took the time to show me many details about the car. More