I recently went in to look at a 2012 pathfinder that they have. They were asking 15,995 fir it and i told them i was going to trade in my 08 ram 1500. They appraised my ram while i went for the test drive. After we got back we sat down and talked numbers. They said that my ram was only worth 13,000 and i told then that it was worth 16,000 according to KBB. Unable to agree an a deal i went home and received a call saying they would give me 16,000 for the ram and i could be out the door for 19,000 with 2,000 down. I told them i would think about it and look around some.
About 10 days later they dropped the price 1,100 dollars because it has been sitting on the lot for 97 days. I went back in and spoke with Robert king and told him what they offered before after another test drive. After taking for a bit the sales manager Marc Laliberte over and he said that they have nothing in there system about the appraisal they did on my ram. Marc said that the ram was only worth 13,000. I said no its worth 16,000 abd thats what you guys offerd last time. Then he showed be the KBB print out for the ram and i instantly noticed that the print out had none of the options on it. I looked at them and said that this was tbe base model of the truck and its missing all tbe options. They responded with blank looks on there faces. Then marc said well we are 3,000 apart and i cat do any better. I said ok by.
Sorry for the long story but watch out with them. They price your trafe in as low as they can then refuse to worth with you if you call them on it.