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Speedway Subaru Volkswagen

Indianapolis, IN

4.9
2,375 Reviews
At Speedway Subaru VW, our mission is to deliver exceptional automotive experiences by providing top-quality vehicles, unparalleled customer service, and unwavering support to our community. We are committed to creating a workplace where our employees are valued, empowered, and inspired to grow both personally and professionally. Our customers are at the heart of everything we do, and we strive to exceed their expectations through transparency, integrity, and a dedication to excellence. We believe in fostering long-lasting relationships built on trust, ensuring that every customer feels like part of the Speedway family.
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1930 W 16th St

Indianapolis, IN

46202

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Showing 2,375 reviews

November 02, 2022

Betsy was timely and unresponsive in all communications. She had everything ready to go when I got there! It was a very quick and easy transaction! More

by carl.tope
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betsy Davidson (Taylor)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Speedway Subaru Volkswagen responded

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family!

November 01, 2022

Can not tell you how easy my transaction went. My sales person was spectacular. Her knowledge of all the Subaru vehicles were great I would definitely recommend her as being top notch. It was a pl More

by napalm1969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathrynne Horine
Dec 06, 2024 -

Speedway Subaru Volkswagen responded

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family!

October 29, 2022

I had a great overall experience working with Gene. He is very responsive and transparent throughout the process. Once the car I ordered arrived at the dealership, Gene and other management at Falco More

by emward88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Wilson
Dec 06, 2024 -

Speedway Subaru Volkswagen responded

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family!

October 29, 2022

Very helpful! I appreciate the service. Betsy is very friendly and knowledgeable. Very clear introduction. Thanks! More

by Charles L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betsy Davidson (Taylor)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Speedway Subaru Volkswagen responded

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family!

October 28, 2022

Very helpful and informative. Went out of his way to help resolve a keyfob issue we had with the car we purchased. Prompt to reply to texts and phone calls. Would highly recommend More

by Lam251980
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Speedway Subaru Volkswagen responded

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family!

October 26, 2022

Very impressed with the friendliness and knowledge of the individuals, Betsy and Steffon. Betsy was very helpful today in trying to explain the car to me . My questions were answered. Steffon was alwa More

by shatrinity
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betsy Davidson (Taylor)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steffon Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Speedway Subaru Volkswagen responded

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family!

October 20, 2022

Betsy was very thorough going over in detail the different aspects of my Forester that I did not understand.Explaining things I did not understand and answering stuff while making me comfortable. I More

by f_clyde
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Poynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betsy Davidson (Taylor)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Speedway Subaru Volkswagen responded

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family!

October 16, 2022

I'm 75 years old and Matt is by far the best salesperson I have ever worked with at a car dealership. His communication skills are excellent as is is knowledge of Subaru cars. No pressure is a key to how I More

by lakermm1965
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Bartelson
Oct 16, 2022 -

lakermm1965 responded

wonderful experience from start to finish.. Best car dealership I have ever dealt with

October 16, 2022

I was very pleased with Falcone. Never felt pressured to purchase anything. Everyone was friendly and kind. More

by laurie.highsmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betsy Davidson (Taylor)
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KathrynneHorine, Jon Wilson
Dec 06, 2024 -

Speedway Subaru Volkswagen responded

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family!

October 15, 2022

The process of buying my car was quick, efficient and a great deal. The team was patient and understanding to my needs. At no time was I rushed or pushed into anything - I got the deal I wanted. Great expe More

by antonyfunston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betsy Davidson (Taylor)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steffon Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Wilson
Dec 06, 2024 -

Speedway Subaru Volkswagen responded

Hi, thank you so much for your kind words and positive review! We’re thrilled to have earned your trust and business. As Speedway Subaru Volkswagen (formerly Falcone), our goal is to not just meet but exceed the amazing service you’ve come to expect here. Whenever you’re ready for your next vehicle or need service, we’d love to help! Feel free to visit us online at - speedwaycars.com - or stop by—we’re here for you. Thanks again for being part of our family!

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