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Spirit Automotive Chrysler Dodge Jeep

Lubbock, TX

4.5
357 Reviews
If its cars or trucks you’re after in Lubbock, Spirit Auto is the company that can offer you an inventory of new and used cars and trucks that are out of this world both in value and price. When you need a Dodge in Texas, Spirit Auto will make sure that you drive straight off of the showroom floor in a car that sparkles as brightly as your satisfied grin.
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4611 Ave Q

Lubbock, TX

79412

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Showing 357 reviews

January 20, 2023

Tre was able to get me in a car so quick and made it very easy. I am a first time car buyer and was unsure of what I should be doing but he helped in every way possible. He covered everything and more. The w More

by Alaze Rodriguez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tré
Jan 20, 2023 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you so much for your review on your visit!

January 12, 2023

I have always been provided with friendly, professional service. Each time I’ve come in, they have resolved the problem promptly and correctly. I only go to Spirit for my service needs. Great place! More

by Donnie Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Personnel
Jan 17, 2023 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you so much for your review Donnie!

January 10, 2023

Enjoyed a sales person who was knowledgeable and personable. Tre was only interested in helping us find the vehicle that we needed and was able to answer all our questions about the car and the sale More

by Smithsurveying
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tre Fillmore
Jan 12, 2023 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for your review and feedback on your experience. We are so glad that our team could assist you.

January 07, 2023

Professional and fast. I was in the dealership for less than an hour for an oil change/tire rotation. More

by dana.parker722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Verkamp
Jan 09, 2023 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for the visit to our dealership and the review Dana!

January 05, 2023

Excellent service took care of my issue in about 15 minutes and I was on my way! More

by jstep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jan 06, 2023 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for the review

December 07, 2022

Spirit Dodge representatives were friendly, upfront, helpful and available. They answered all my questions, the process went smooth. Finalizing the paperwork was quick and thorough, was a pleasure to do More

by ACF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Aguirre, Tanner, Tim
Dec 09, 2022 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you so much for the review and feedback on your experience!

November 17, 2022

I purchased two vehicles from this dealership. The process went very smoothly and the sales team is very professional and friendly. I highly recommend this dealership. More

by dborrata
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent Qualls and Tanner (Finance Dept.)
Nov 17, 2022 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for the review and recommendation!

October 07, 2022

They got me in and out quick and very friendly always greeting you and asking if there is anything they can do while your waiting awesome customer service. More

by Vanessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 07, 2022 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you so much for the review Vanessa!

October 05, 2022

Was told my vehicle could be looked at the same day before having it towed and then was later told once it arrived, it would take several days for them to even diagnose it. More

by Alisa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Paul and Renee
Oct 06, 2022 -

Spirit Automotive Chrysler Dodge Jeep responded

We are sorry to hear about these concerns regarding your experience Alisa. If you have any issues please reach out to us and ask for our Service Manager.

Oct 06, 2022 -

Alisa responded

Already spoke to Renee the Service Manager when vehicle was first towed to this facility. She is part of the problem.

September 24, 2022

Amazing staff and a great environment! Sage Floyd went above and beyond to finding me the perfect car, I went in not sure what I wanted and walked out a few hours later with the car I’m in More

by myrahbrynne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sage Floyd
Sep 26, 2022 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for the review on your experience!

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