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Spitzer Buick GMC Parma
Parma, OH
1,335 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 1,335 reviews
July 15, 2026
poor overall though essentially in prep detailing and missing paid for extras,never done.stillwaiting missing paid for extras,never done.stillwaiting More
by rferenchak
Employees Worked With
July 15, 2026
I sent a text to my salesperson Tyler Moran asking about my Gm rewards. I bought a new car on June 30 and the rewards points still did not post. I had called Gm and was on hold for a long time so I sent a s my Gm rewards. I bought a new car on June 30 and the rewards points still did not post. I had called Gm and was on hold for a long time so I sent a simple text. The response I got is this. Have you called GM, all of that should be automatic that has nothing to do with us doing anything specific!! I felt like it was rude as I was polite in my question to him. When I did get a hold of Gm they said that the email he put in did not match vin and name on car and had to be changed. Which I did. Mistakes happen but this was rude of him. And it was an error on his end. I would absolutely not recommend doing business with him as I refused to go in to sign paperwork until I read over the contract. He added every add on possible without ever asking me. He tried to send me over only the payment and not showing add ons. It had to be revised three times before all the extras were taken off. The finance guy I dealt with was good. I will not recommend anyone to go to Tyler as I felt he was not ethical and he was rude to questions. Not sure I will use this dealership to buy as he was not straightforward with the numbers. Not sure if this is a dealership practice or just him. More
by MaryJ
Employees Worked With
July 15, 2026
Tyler was very helpful, a very nice, funny young man! He made the process so easy! He was patient and worked with us on everything! He made the process so easy! He was patient and worked with us on everything! More
by kimmiemay
July 13, 2026
Devyn was outstanding and very helpful and understanding our situation and took his knowledge and personality to make us happy with our new envista every sales person should be like him our situation and took his knowledge and personality to make us happy with our new envista every sales person should be like him More
by neilfakinsjr
Employees Worked With
July 07, 2026
Devyn is an outstanding salesman! He was professional, patient, and understood what our family needed in our next vehicle. This is my 2nd purchase from this dealership and they are to He was professional, patient, and understood what our family needed in our next vehicle. This is my 2nd purchase from this dealership and they are top notch! More
by William Brewer
July 07, 2026
Helpful fast and friendly great customer service and a very clear business would recommend to everyone who’s looking to buy a vehicle very clear business would recommend to everyone who’s looking to buy a vehicle More
by Shamar Clarke
Verified CustomerEmployees Worked With
July 01, 2026
First time buying a vehicle from a Spitzer store. Recommended by my son who purchased one a week before me. I was fortunate to work with both Brett (sales) and Jake (financing). Brett located the Recommended by my son who purchased one a week before me. I was fortunate to work with both Brett (sales) and Jake (financing). Brett located the perfect vehicle and worked to offer me a fair and reasonable price for my trade. He's the consummate professional. Jake helped with the financing and he too did a great job. I will recommend this Spitzer store and refer friends and family to reach out to Brett. Very pleased with my experience. More
by stofil
June 18, 2026
Joe told us the car would get detailed and took the car to to do so. I pointed out several areas that needed attention. Got home looked closer and still dirty. Gum and candy wrappers under the back seat. W to to do so. I pointed out several areas that needed attention. Got home looked closer and still dirty. Gum and candy wrappers under the back seat. Were told mats would be in trunk no mats tried to contact him no answer our fault for not checking thought it was taken care of. For 22,000 thought it would be More
by MARYBETHP82
Employees Worked With
Joe
