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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.4
1,023 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 1,023 reviews

April 24, 2025

My experience was OK. However they don't make sure the little thing are complete Details More

by louisb0
Recommend Dealer
No
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Apr 28, 2025 -

Spitzer Buick GMC Parma responded

Louis, We appreciate you taking the time to write this honest review. Our entire team will be pleased to hear your very kind words and attention to detail.

April 24, 2025

Kelly always has a smile and remembers my name and keeps me in the loop with all repairs and maintenance being completed More

by JoeThompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Buchner
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Apr 25, 2025 -

Spitzer Buick GMC Parma responded

Joe, thank you for leaving Kelly this wonderful review! We are delighted that Kelly consistently provides you with the A+ service that you deserve and we hope that you continue to choose us for all of your future automotive needs!

April 23, 2025

Did what I wanted done in a timely fashion. They're very good. Would not go elsewhere. More

by Gr8service*
Recommend Dealer
Yes
Employees Worked With
Sabrina & Dominic
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Apr 24, 2025 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us. It is an honor to have earned your confidence and loyalty and we look forward to continue providing you with the same 5-star service in your visits to come!

April 22, 2025

Every thing was taken care of. Had my oil change and tires rotated. And Kelly was my advisor More

by sharon.hooley1
Recommend Dealer
Yes
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Apr 23, 2025 -

Spitzer Buick GMC Parma responded

Sharon, thank you for your wonderful review! We are glad that Kelly got your automotive needs efficiently taken care of. It is our pleasure to serve you. Safe travels!

April 19, 2025

Service team is quick and very professional they take customer service as being very important to their business More

by sfino1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Spitzer Buick GMC Parma responded

Fino, Thank you for your time and review. We are pleased to hear your service experience with us was so quick and convenient.

April 19, 2025

This is my third time purchasing from SPITZER . Why go anywhere else? Thank you for your professionalism More

by LYNNETTEC718
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Deluca
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Spitzer Buick GMC Parma responded

Lynette, Thank you for your time and loyalty! We are honored that you continue to choose our dealership for this amazing car buying experience with our team. We look forward to the next opportunity to serve you again.

April 19, 2025

I love my new car and I was very happy with my sales man, very friendly and was very helpful ... Thank you MCoy More

by Melissabednar25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
McKoy Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Spitzer Buick GMC Parma responded

Melissa, Congratulations on your new vehicle and welcome to the- Spitzer Buick GMC Parma family. We are honored that you chose our dealership for this sales experience and amazing customer service from Mcoy.

April 18, 2025

Nice people. A bit slow of service. Was uncharged for broken lugnut and am confident it was a tech mistake. More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nobody on the list talked with me
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Apr 18, 2025 -

Spitzer Buick GMC Parma responded

KC, Thank you for your time and feedback. We are thrilled to hear that your experience at our dealership was pleasant but had a issue with the service department as you were charged for a broken lug nut. We understand your concerns and frustration and would like the opportunity to speak to you. Please give us a call at our dealership and ask for the Service Manager. We would love to help you.

April 17, 2025

Great dealership because of a trustworthy service center which performs quality work. Services my Yukon exclusively More

by Chris Schneider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Spitzer Buick GMC Parma responded

Chris, Thank you for your time and feedback. We are pleased to hear that we were able to fix your Yukon, quickly and conveniently. We look forward to the next opportunity to serve you again!

April 17, 2025

Great & fast service. We had a a a a a a a a a a a nice time More

by Djclark216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2025 -

Spitzer Buick GMC Parma responded

Clark, Thank you for your very kind review. We are always happy to hear that our customers are 100% satisfied with service they received from us!

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