Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.4
1,022 Reviews
Contact Dealership

6607 Brookpark Rd

Parma, OH

44129

Directions

By Type

Showing 1,023 reviews

April 16, 2025

Everyone was Great, Knowledgeable, courteous, respectful and pleasant to deal with on the repair to my vehicle. Great experience. More

by ddudas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2025 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us. We are glad that our team took great care of you and your automotive needs. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 16, 2025

Tom and Brett were great. It was refreshing to purchase a car with people I really felt I could trust. They didn’t pressure me and i couldn’t be more happy with my purchase. More

by Ron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2025 -

Spitzer Buick GMC Parma responded

Ron, we appreciate your positive review! Providing a smooth, pressure-free experience is always our goal, and we are glad that Tom's and Brett's efforts met your satisfaction. Congratulations on your new vehicle! Please do not hesitate to reach out if there is ever anything more that we may help you with.

April 16, 2025

Car has been in shop 5 times and problem still exists. Don't understand why they won't fix it More

by ADAM.SULLIVAN86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Difino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2025 -

Spitzer Buick GMC Parma responded

Adam, Thank you for your time and feedback. We are very sorry to hear that your vehicle has been in and out of the dealership and the issue hasn't gone away. We understand your frustration and would like the opportunity to speak to you, please give us a call at our dealership and ask for the Service Manager. We would love to help you.

April 16, 2025

Did what needed to be done to get me the car that I wanted. Overall, it was a phenomenal experience. I’ve been working with this dealership for the past few 10 years because of there excellent servic More

by ARODM21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Ashley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2025 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us! It is an honor to have earned your confidence and loyalty, and we are overjoyed that our team consistently takes exceptional care of you. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

April 16, 2025

I'm very happy with my purchase, it was a very pleasant experience.my salesman Mckoy was patient and he listened to what I wanted I would definitely tell anyone I know that's looking to buy a Buick to come More

by Butterfly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
McKoy Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Suzie
Report | Print
Apr 16, 2025 -

Spitzer Buick GMC Parma responded

Congratulations on your new Buick! We are so appreciative of the opportunity to work with you, and we are thrilled that McKoy provided you with the quality care that you deserve. It is our pleasure to assist you in any way possible. Thank you and safe travels!

April 15, 2025

Dominic always listens and takes care of me thru Service Department , I’ve never met him in person, but I’m satisfied with his attentiveness More

by CHRISMACK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! Providing top-notch service is so important to us, and we are glad that Dominic's efforts consistently meet your satisfaction. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 15, 2025

Attempted to pick up vehicle 3 times and problem was not resolved after spending $1100.00 More

by Chrisauto5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tayler Wenmoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2025 -

Spitzer Buick GMC Parma responded

Chris, Thank you for your time and feedback. We are very sorry to hear that you attempted to retrieve your vehicle a couple of times but had no success. We would like to speak to you on this matter, please give us a call at our dealership and ask for the Service Manager.

April 15, 2025

Gino was such a great salesman I would highly recommend him to anyone. Gino kept it straight forward and was very down to earth. I really appreciate him since this was my first buy. I just want to say I re More

by LEHMANILHSA91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gino Perkins
Report | Print
Apr 16, 2025 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this positive review! We are honored to have been of assistance to you with your special purchase, and we are glad that Gino provided you with a smooth, 5-star experience. He will be delighted to have earned your kind recommendation. We warmly congratulate you on your new vehicle- on behalf of the entire team!

April 15, 2025

Brought my vehicle in for a oil change and tire rotation it took 2 hours and they were finger/hand prints all over the grill Hood both door handles with not happy about that More

by FORDADESOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2025 -

Spitzer Buick GMC Parma responded

Fordade, Thank you for your time and feedback. We are disheartened to hear that your service experience was unpleasant as your vehicle came back with finger prints all over it. Your feedback matters to us and would like the opportunity to speak to you on this matter, please give us a call at our dealership and ask for the Service Manager. We would love to help you.

April 14, 2025

Fast and friendly service The service was friendly and fast and my wait was comfortable. My vehicle was returned washed and in good condition More

by Dave N
Recommend Dealer
Yes
Report | Print
Apr 14, 2025 -

Spitzer Buick GMC Parma responded

Thank you for sharing your wonderful review! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

1
...
11
12
13
...
103