Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.4
1,026 Reviews
Contact Dealership

6607 Brookpark Rd

Parma, OH

44129

Directions

By Type

Showing 1,026 reviews

January 31, 2025

Great service They have great service and seem to be very knowledgeable. It is a very clean shop More

by sabrina.newberry2011
Recommend Dealer
Yes
Report | Print
Jan 31, 2025 -

Spitzer Buick GMC Parma responded

We appreciate your kind review, Sabrina! It is our pleasure to serve you and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.

January 31, 2025

I had an appointment for oil change and routine service. I was greeted promptly and waited less than an hour for my truck to be done. The truck was washed and nice and clean. More

by RONBELSAN62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Spitzer Buick GMC Parma responded

Ron, Thank you for your time to give feedback about our Service Department. We are pleased to hear that your vehicle service experience with us was, hands down, second to none. We look forward to seeing you again when your vehicle is ready for its next service.

January 31, 2025

They did a great job very efficient in and out will use them again clean dealership, friendly staff More

by giadom18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Spitzer Buick GMC Parma responded

Gia, Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. We look forward to seeing you again when your vehicle is ready for its next service.

January 31, 2025

Deceitful, dishonest, fraudulent. Be very careful reading your sales contract mis represented sales tax, wrong purchase price, add ons “mandatory.. More

by seck2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jamie Blazer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rolanda Sargent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance manager Susie zero stars
Report | Print
Feb 04, 2025 -

Spitzer Buick GMC Parma responded

Seck, Thank you for your time and feedback. We are very sorry to hear that you had a bad experience with our sales department. We would love to speak to you on this matter. If you could please give us a call at our dealership and ask for the Sales Manager, they would love to help you.

January 31, 2025

Friendly staff! Great customer service.! Service was done quickly in and out Spitzer Buick in Parma is the place to go when service is needed on your vehicle. More

by Brich142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Hettinga
Report | Print
Jan 31, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your excellent review! It is always our goal to ensure our guests' experience is as smooth as possible, and we are glad that our team took great care of you. We hope that you continue to choose us for all of your future automotive needs!

January 31, 2025

We have been very impressed with the Service Center at Spitzer. From the cashiers, the office personnel to the mechanics, everyone has always been very professional, kind and efficient. After another deal More

by AngelaH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Freeman, Zach Niemesch
Report | Print
Jan 31, 2025 -

Spitzer Buick GMC Parma responded

Angela, Thank you for taking the time to leave us this wonderful review! Your safety and satisfaction are our utmost priorities, and we are glad that our team got your automotive needs swiftly resolved. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 28, 2025

I was there first time and the place it clean and everyone is nice and respectful definitely I am going back next time,thanks for a great service More

by Constantin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Spitzer Buick GMC Parma responded

Constantin, Thank you for your positive review! We are glad that our team provided you with a 5-star experience. We wish you safe travels and we look forward to continue providing you with our best care in your visits to come!

January 27, 2025

Very polite and explained the service to be done The wait time was short, and my car was cleaned when work was done More

by rrmk398
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jan 27, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your wonderful review! We are so glad that our team provided you with a quick and efficient service experience. We hope to see you again the next time you are in need of automotive service!

January 27, 2025

Close to my home,been going there for awhile people are very good and nice More

by CARMENPARMA71@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Spitzer Buick GMC Parma responded

We appreciate your positive review! We are honored by your continued business, and we are glad that our team is consistently kind and helpful. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

January 27, 2025

The staff was helpful and personable. The only issues were dropping my vehicle off for an appointment in the morning and them not even pulling it into the garage at all that day and havin More

by Poppy24q47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Spitzer Buick GMC Parma responded

Poppy, Thank you for taking the time to write this review. We are delighted to hear that we were able to assist you with all your needs, our entire staff will be thrilled to hear your automotive needs were well taken care. If there is anything else we can do to assist you, please let us know, Safe travels!

1
...
25
26
27
...
103