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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.4
1,132 Reviews
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Today: 9:00 AM - 6:00 PM Open Now
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6607 Brookpark Rd

Parma, OH

44129

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Showing 1,132 reviews

March 20, 2025

Handled my problems well, did what they promised i will be back with my other vehicles!! More

by RSJG1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RICH
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Mar 21, 2025 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience. We are so glad that our team took great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 20, 2025

Mess up my car didn't fix what was broken broke another part don't want to accept responsibility More

by vanessamatthews248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tayler Wenmoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2025 -

Spitzer Buick GMC Parma responded

Vanessa, Thank you for taking the time to write to us although it was a unpleasant experience. We would like the opportunity to speak to you on this matter, please give us a call at our dealership and ask for the Service Manager. We would be happy to help you and address your concerns.

March 16, 2025

Professional knowledgeable helpful work me thru the lease process and finance process with patience and explanation More

by Lyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Gilbert
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Mar 17, 2025 -

Spitzer Buick GMC Parma responded

Lyn, Thank you for your wonderful review! We greatly appreciate the opportunity to work with you, and we are pleased to hear that our team took great care of you throughout the process. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

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March 15, 2025

Didn’t fill my DEF. Didn’t wash car even though they said they would when I checked on. Oil dripped on my driveway. More

by kevin@c21pp.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2025 -

Spitzer Buick GMC Parma responded

Kevin, We appreciate you taking the time to write to us on this matter. We are very disheartened to hear that your service experience was unpleasant. We would like to speak to you on this matter to see how we can help and resolve this issue. Please give us a call at our dealership and ask for the Service Manager. We would love to help!

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March 15, 2025

Great customer service. I really appreciate the time taken to explain and answer all the questions that I asked. More

by MJDESIGNS718
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
McKoy Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this positive review! We are glad that our team was both helpful and informative. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 14, 2025

Tom “Squid” and company were Great. My lease was ending shortly, went it for oil change and they were able to get me set up with a new lease with the price range I wanted to be in and v More

by Ryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

Spitzer Buick GMC Parma responded

Ryan, Thank you for taking the time to leave us this positive review! We are honored by your continued business, and we are glad that Tom took great care of you and made your experience with us worthwhile. Your satisfaction means so much to us. We warmly congratulate you on your new vehicle and we wish you the safest of travels until we meet again!

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March 14, 2025

Was greated and attentive when first arrived and had a pleasant experience. Recommend to others. More

by ASHBD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rolanda Sargent
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Mar 17, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your positive review and recommendation! We are pleased to hear that our team provided you with top-notch service. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

March 14, 2025

I always receive excellent service and always referring this dealership to people I know The service personnel are always so courteous More

by JMFOLGER61
Recommend Dealer
Yes
Employees Worked With
Dominic
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Mar 17, 2025 -

Spitzer Buick GMC Parma responded

We appreciate your positive review! Providing top-notch service is so important to us, and we are glad that our efforts consistently meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs!

March 14, 2025

Professional. ...courteous....helpful.. ..explained the service clearly...washed my car...made appointment quickly...I am very happy with the service from this dea More

by NOEMAIL20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula...sheila
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Mar 14, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your kind review! Providing thorough and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

March 14, 2025

Very nice and very friendly always checking to make sure your good and need anything More

by JANELLEJELKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your wonderful review! We are glad that our team was both kind and helpful. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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