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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.4
1,132 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 1,132 reviews

March 14, 2025

Good service, but my auto issue was not resolved. Hopefully, this c can be resolved in the future. More

by KYRO.TAYLOR37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tayler Wenmoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2025 -

Spitzer Buick GMC Parma responded

Kyro, Thank you for sharing your positive experience with us. We are thrilled to hear that your service experience was so exceptional. We understand that your auto issues wasn't resolved and we would like to speak to you to see how we can resolve this matter. Please give us a call at our dealership and ask for the Service Manager. We look forward to speaking to you!

March 11, 2025

Dealership service department has drive in vehicle drop off. Very nice on a cold and snowy day. They keep you updated on your vehicle’s progress. More

by paddycole
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2025 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us! We are glad that our team took great care of you and kept you well informed throughout your service. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 10, 2025

Good service and fixed my car quickly. Only complaint is about their shuttle service— no where online does it outline their radius. Despite this being the closest Buick dealer to me, they More

by anniehoag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2025 -

Spitzer Buick GMC Parma responded

Annie, Thank you for your time and feedback. We are delighted to hear that your service experience with us was so exceptional from the start to finish. We are disappointed to hear that the only complaint you had was with the shuttle services, we are very sorry to hear that you experienced this issue. If you still had concerns or questions, feel free to contact our dealership and ask for the Service Manager. We would be happy to help you.

March 10, 2025

The customer service representative was incredibly helpful and friendly, going above and beyond to resolve my issue quickly. More

by glorybrissett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us. We are glad that our team got your automotive needs swiftly resolved. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 10, 2025

There was no loaner car ready for me, and I wasn't told when my car part would arrive. More

by kc19832001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to write this review. We are very sorry to hear that your car piece wasn't ready for your vehicle. We understand your frustration and would like to speak to you more on this matter. Please give us a call at our dealership and ask for the Service Manager. We would be happy to help!

March 10, 2025

I am a carryover from axelrod I've had good service with the new owner More

by Brett
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Black, Alan Gilbert
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Mar 11, 2025 -

Spitzer Buick GMC Parma responded

Brett, Thank you for your positive review! We are happy to hear that our team consistently provides you with top-notch service. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 09, 2025

Very good service, ibwish I knew how long it was going to take before I decided to just wait. More

by erinjkaz
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your time and feedback. We are glad that our team provided you with top-notch service and we appreciate your patience throughout the process. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 06, 2025

Excellent experience. Squid was a great salesman and made the whole experience easy. Would highly recommend him to anyone in the market for a vehicle More

by Jvalen20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lil Vincent , Adam Black
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Mar 07, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your wonderful review! We are so glad that Tom provided you with a seamless, 5-star experience and he will be honored to have earned your kind recommendation. It is our pleasure to assist you in any way possible. Wishing you the safest of travels- on behalf of the entire team!

March 05, 2025

Service is always great Paula and Dominic are always very helpful and always take care of everything needed More

by jwgnr59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula
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Mar 06, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your wonderful review! We are happy to hear that Paula and Dominic consistently take great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Wishing you the safest of travels until we meet again!

March 04, 2025

The Staff are very nice so far I haven't had no bad experience with anyone I would surely highly Recommend Buick for Car Service.i must get my car warranty More

by lisahambrick67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2025 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to write this amazing review. We are delighted to hear that our entire staff was able to assist you with your car services. Thank you for your recommendation and we look forward to the next time we serve you again!

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