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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.3
1,178 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 1,178 reviews

August 27, 2025

Did great job on helping with my purchase helpfull with telling me what I needed to do More

by WILBURADAMS59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
2.0
This rating includes all reviews, with more weight given to recent reviews.
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August 26, 2025

Excellent and fast service. I will return here for my lease services in the future. More

by wpamelajean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your kind review! We are so glad that our team provided you with quality and efficient service and we look forward to continue providing you with the same 5-star service in your visits to come!

August 26, 2025

They were very prompt at getting my van in for service and having it ready for winter. More

by msdeluca726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your wonderful review! We are so glad that our team took great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

August 26, 2025

1st visit was for tire repair…That same tire needs service again. 2nd visit 4 of 6 speakers out, 3 weeks later I am still waiting on speaker replacements. No updates from the service center. I’m start More

by SCA0374@gmail.com
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
3.0
This rating includes all reviews, with more weight given to recent reviews.
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August 25, 2025

Fair dealership. But wait times have increased. Appreciate the courtesy shuttle for rides back and forth. More

by Anenadal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2025 -

Spitzer Buick GMC Parma responded

We are thankful for your review and feedback, we do our best to keep wait times fair while simultaneously providing quality service. Our team will continue to work diligently to address your concerns. If you'd like to speak to us further about this matter feel free to reach out to us.

August 23, 2025

Customer satisfaction at its best from the ladies at the service counter to the cashier Always ready to service you More

by wschulz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2025 -

Spitzer Buick GMC Parma responded

We truly appreciate the 5 stars! Thank you for your support, and we hope to have another opportunity to provide our services again any time you may be in need of automotive work.

August 23, 2025

Very courteous, professional, extremely knowledgeable and gracious. I appreciate the high level of service I'm offered from these three employees. Thank you. More

by trb020
Recommend Dealer
Yes
Employees Worked With
Kelly Buchner (Service Advisor) Mark Wittlinger (Technician) and Paula (cashier)
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Aug 25, 2025 -

Spitzer Buick GMC Parma responded

It is an honor to have your recommendation. Please know our staff prioritizes our customers safety and satisfaction so rest assured knowing we would gladly continue to offer you with nothing less than 5 star service, so please visit us any time you are in need of car care.

August 21, 2025

Been dealing with this dealer for over 30 years wouldn’t go nowhere else and I’m retired GM employee so I know it has to be done to a car More

by BSORGI1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BRet leaks and Racial Wallace
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Aug 22, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your wonderful review! It is an honor to have earned your confidence and loyalty and we look forward to continue providing you with our best care in your visits to come. Safe travels!

August 20, 2025

Very prompt and courteous service. Will return for future service. Easy to deal with and professional. More

by galensteele65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2025 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive review! We are glad that our team provided you with quality and efficient service and we look forward to continue providing you with the same 5-star service in your visits to come! Safe travels.

August 20, 2025

Enter 9 am. Exit almost 1130 am for just AN OIL CHANGE??? Come on people??? More

by JANET.ANN.LESKO
Recommend Dealer
No
Employees Worked With
Idk look it up????
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Aug 20, 2025 -

Spitzer Buick GMC Parma responded

Truly sorry, Our goal is an hour or less so that long is unacceptable . We will use this as a training tool to improve our process . Thank you for the feedback .

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