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Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.3
1,237 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 1,237 reviews

October 17, 2025

Very knowledgeable,Very friendly. Answered all my questions. And performed all the work in a timely manner. More

by troycothey6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Buchner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2025 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 15, 2025

Friendly, efficient, answered all my questions. I would recommend this dealer to everyone for a vehicle. More

by beatrice.wunderle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Deluca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Woodward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2025 -

Spitzer Buick GMC Parma responded

Thanks for your feedback on your recent visit to Spitzer Buick GMC Parma. It's great to hear that we were able to assist you and that you had such a positive experience.

October 10, 2025

Horrible customer service. No appreciation for customers. Poor attitude from service manager. Does not want to be bothered with customers issues. Phone system does not acce More

by joseph.lake21
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelly Buchner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina Wozniak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Paratore
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2025 -

Spitzer Buick GMC Parma responded

Joseph, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Oct 14, 2025 -

Spitzer Buick GMC Parma responded

Joseph, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 09, 2025

Got a great salesman. .He did a great job Got a good car at a good price. More

by xxx6packxxx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Woodward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina Wozniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2025 -

Spitzer Buick GMC Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

October 07, 2025

Friendly and efficient The waiting room was comfortable and clean and the work on our car was done in a timely manner More

by BNS
Recommend Dealer
Yes
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Oct 07, 2025 -

Spitzer Buick GMC Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 06, 2025

fast pleasant service was able to get on quickly and all of the people were informative More

by christien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Buchner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2025 -

Spitzer Buick GMC Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Buick GMC Parma. We look forward to having you as one of our valued customers for many more years to come!

October 06, 2025

IT WAS A GREAT DAY AND GREAT SERVICE FOR MY GMC RECALL WAS COMPLETED AND THEY GAVE ME A RIDE HOME More

by K9dexter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I DONT RECALL
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Oct 06, 2025 -

Spitzer Buick GMC Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Buick GMC Parma!

October 04, 2025

Very helpful and knowledgeable about the vehicle It was a pleasure to do business with Spizter More

by CHRISTINERHODES30
Recommend Dealer
Yes
Employees Worked With
Joe
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Oct 04, 2025 -

Spitzer Buick GMC Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 04, 2025

Thank you Ron for the great efficient service you provided my wife and I with our Yukon Denali. We appreciate all of your help! More

by Mrernestocruz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 03, 2025

Very accommodating and willing to give us what we asked for Gage was knowledgeable about the vehicles More

by SHECO7197
Recommend Dealer
Yes
Employees Worked With
Gage
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Oct 03, 2025 -

Spitzer Buick GMC Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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