Kelly Buchner

The employees at the dealership were nice. Just a suggestion the beverage/snack options are very high in cost. I have been to other dealerships and the cost of most items were less than half Just a suggestion the beverage/snack options are very high in cost. I have been to other dealerships and the cost of most items were less than half of what your vending is charging for them. Also I was provided a detailed video of my car as it was being worked on by the mechanic as it was up on the lift in the service Bay Area. The mechanic provided me detailed information about every aspect of the car’s undercarriage as he described my car while being shown in a really nice video. It was incredibly informative to see my car while it was being worked on. For me it added more trust. More

by mkevans18 Verified Customer Verified Customer

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Associate said I was getting $20. off my service then my receipt said $10. Off off my service then my receipt said $10. Off More

by Miss Liz Verified Customer Verified Customer

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My service appointment went relatively smoothly. Everything that was done was explained to me. I don't know if the service was done timely because I don't know how long it should take to replace t Everything that was done was explained to me. I don't know if the service was done timely because I don't know how long it should take to replace tire pressure sensors. Customers should know, however, that Spitzer charges a fee for using a credit card. So bring your debit card, a check or cash. More

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Great service in a timely manner, as well as a friendly mannerisms. Thanks for the assistance. mannerisms. Thanks for the assistance. More

by GDZMVP01 Verified Customer Verified Customer

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They were super nice attentive and quick service. The sweet lady kept offering us drinks and checking on us in the service area The sweet lady kept offering us drinks and checking on us in the service area More

by JILLISSINGLE Verified Customer Verified Customer

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Everyone was very nice and helpful, didn’t take to long, and helped me to find matching car paint for a scratch. and helped me to find matching car paint for a scratch. More

by massimop Verified Customer Verified Customer

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They were on time and efficient with their service They got me up and running again got me up and running again More

by Terry Verified Customer Verified Customer

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I appreciate the respect, honesty, communication and prompt service of this dealership. Thank you Spitzer! prompt service of this dealership. Thank you Spitzer! More

by Cyn Verified Customer Verified Customer

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Very knowledgeable,Very friendly. Answered all my questions. And performed all the work in a timely manner. Answered all my questions. And performed all the work in a timely manner. More

by troycothey6 Verified Customer Verified Customer

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Horrible customer service. No appreciation for customers. Poor attitude from service manager. Does not want to be bothered with customers issues. Phone system does not acce No appreciation for customers. Poor attitude from service manager. Does not want to be bothered with customers issues. Phone system does not accept voicemail and messages when taken do not get delivered or employees do not seem to return calls. More

by joseph.lake21 Verified Customer Verified Customer

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