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Spitzer Buick GMC Parma

Parma, OH

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Employees
Reviews
Vehicles
4.4
964 Reviews
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6607 Brookpark Rd

Parma, OH

44129

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Showing 964 reviews

October 25, 2023

Work was flawless as usual but the check-in service was not great. I stood around for over 10 minutes waiting to be checked in just for people to keep walking past me. I finally approached someone and was More

by KILBANEA87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Leek, Ethan Christopher
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October 25, 2023

Service staff was courteous and quick. The truck was ready to go at the scheduled time More

by KIEL.DONELSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lanham
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Oct 26, 2023 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! We are happy to hear that our team provided you with top-notch service throughout your visit! We hope to see you again the next time your vehicle is ready for service.

October 25, 2023

I was provided with friendly and quick service. Easy in, easy out, the way it should be. More

by Mijaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your wonderful review! It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

October 24, 2023

I always receive the best treatment here. I’ve been a customer for years and always feel appreciated. More

by GEOSIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2023 -

Spitzer Buick GMC Parma responded

Thank you for the wonderful feedback and loyalty to our dealership! It is our pleasure to assist you in any way possible, and we hope that you continue to choose us for all of your future automotive needs. Safe travels until we meet again!

October 22, 2023

Excellent customer service and repairs are done in a timely manner. They don't try to sell you what you don't need More

by GLORIAK17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie in finance, Steve Cseke, Jerry Kless, Tim Kubow, Justin Lanham
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Oct 23, 2023 -

Spitzer Buick GMC Parma responded

Providing top-notch service is so important to us, and we are glad that our efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Thank you for the wonderful feedback! Safe travels until we meet again.

October 22, 2023

Good service. Definitely would recommend taking your vehicle to this Dealership. Thanks to all of you More

by ssoeder96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena Sooklall
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Oct 23, 2023 -

Spitzer Buick GMC Parma responded

It is an honor to have your confidence and loyalty, and we look forward to providing you with the same top-notch service and deals in the years to come. Thank you for the great review. We wish you the safest of travels until we meet again!

October 22, 2023

The staff are very friendly and helpful. It was my first time buying a car and they throughly explained everything to me. I had an amazing experience More

by smitchell5683
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell Axelrod, Darryl Mercer
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Oct 23, 2023 -

Spitzer Buick GMC Parma responded

We are honored to have your business, and we are thrilled to continue providing you with a top-notch experience . Your kind words and recommendation mean so much to us, and we hope to continue serving you for many years to come. Wishing you the warmest congratulations on your new vehicle! Safe travels.

October 21, 2023

had oil change, inspection, rotate tires and add air to tires for 35 PSI. All done but putting air in tires for 35 PSI. My neighbor took my car in and said the tire light came on when he was coming back More

by jmatheny1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Freeman
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October 20, 2023

Very nice people working there, they put you first to make sure they get the job done More

by Porkchophill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Oct 20, 2023 -

Spitzer Buick GMC Parma responded

We are so glad that our team took great care of you! It is our pleasure to assist you in any way possible. We thank you for your positive review and we hope for an opportunity to work with you again in the future. Safe travels!

October 19, 2023

Took truck in for transmission concern. Was fixed same day and runs great. Very friendly staff. More

by Travisf339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Kless
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Oct 20, 2023 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. Please do not hesitate to let us know if there is ever anything more that we may help you with.

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