Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.4
1,019 Reviews
Contact Dealership

6607 Brookpark Rd

Parma, OH

44129

Directions

By Type

Showing 1,019 reviews

October 29, 2023

Excellent. Waited at dealership while having multiple items serviced on car. Work completed in little over two hours. Happy with all of my requests being addres More

by MSDEBS1913
Recommend Dealer
Yes
Employees Worked With
Justin Lanham
Report | Print
Oct 29, 2023 -

MSDEBS1913 responded

Justin Lanham is a conscientious employee. Listens to customer and responds appropriately. Detailed and thorough in his efforts to follow through on my requests and get things corrected and/or resolved.

Oct 29, 2023 -

MSDEBS1913 responded

Use this review.

Oct 30, 2023 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this positive review! We are thrilled that Justin could provide you with a seamless, 5-star experience. It is our pleasure to serve you. We wish you safe travels and hope for an opportunity to work with you again.

October 28, 2023

They took care of my concerns, I was told my car was washed, but it was not washed More

by AJS22112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lanham
Report | Print
October 28, 2023

Very professional explained what was serviced clearly so that I would understand what was repaired. Extremely pleased with my service. More

by George
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lanham, Selena Sooklall
Report | Print
Oct 30, 2023 -

Spitzer Buick GMC Parma responded

Hi George, Thank you so much for your 5-star review! We are pleased to know that you were well taken care of throughout your visit! It is our pleasure to serve you. Please do not hesitate to give us a call!

October 28, 2023

Great service from our salesman Steve Cseke and Mitchell Axelrod G.M. This is our 5th new car from them. We love our new 2024 Terrain. More

by richpaulitzky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell Axelrod, Steve Cseke
Report | Print
Oct 30, 2023 -

Spitzer Buick GMC Parma responded

Thank you for this great review about Steve and Mitchell! We are honored to have your repeat business, and thrilled to make your buying process smooth and enjoyable. Wishing you the warmest congratulations on your new vehicle, and hope to continue serving you and your future automotive needs!

October 28, 2023

So you pay big money for a vechile and won’t warranty tail light when they know it’s General Motors recall on 2016 and 2017 very poor More

by Wakeboard1916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Difino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Kubow, Justin Lanham, Selena Sooklall, Travis Freeman, Ethan Christopher
Report | Print
October 27, 2023

I honestly didn't know you changed names. But the service was awesome as it was before the name change. Thank you for good sevi. More

by JIMSPIKES57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lanham
Report | Print
Oct 30, 2023 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are pleased that our team could provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to let us know.

October 27, 2023

Was very responsive to what I was looking for and to the pro/cons of each choice. Was treated extremely well and felt they were doing the best they could do to get me the car I wanted More

by AVANLUVENDER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Leek & Jamie Blazer, Mitchell Axelrod, Brandon Leek
Report | Print
Oct 30, 2023 -

Spitzer Buick GMC Parma responded

Congratulations on your new vehicle! We are happy to be of assistance to you and provide you with a 5-star experience! It is a pleasure to hear of your satisfaction, and we are so excited for you to enjoy your new ride. Thank you!

October 27, 2023

Tim at the service counter is extremely nice and deserves a raise, no joke. Thanks! More

by ALOGAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
Report | Print
Oct 30, 2023 -

Spitzer Buick GMC Parma responded

We are so glad that Tim could provide you with thorough and efficient service. Thank you for the wonderful review. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call!

October 27, 2023

My representative was amazing and thorough. I felt valued and was satisfied with the service ansld solution. More

by T10005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lanham
Report | Print
Oct 30, 2023 -

Spitzer Buick GMC Parma responded

We are delighted that our team could provide you with 5-star service, and we greatly appreciate you taking the time to leave us this positive review! Please do not hesitate to let us know if there is ever anything more that we may help you with.

October 27, 2023

Always great service , friendly employees. I have been doing business there for years . I bought several cars here . More

by CKWAGONER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
Report | Print
Oct 30, 2023 -

Spitzer Buick GMC Parma responded

Thank you for your feedback! We appreciate your business. Please be sure to give us a call if there is anything our team may help you with further!

1
...
92
93
94
...
102