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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
802 Reviews

802 Reviews of Spitzer Buick GMC Parma - Service Center

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May 29, 2025

Friendly and helpful staff- even though we did not buy the vehicle there. Unfortunately recall issues have no remedy at this time. More

by bfigueira
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this 5-star rating! We strive for 100% customer satisfaction and we hope that you do not hesitate to give us a call if you have any further questions or concerns.

May 27, 2025

Everyone was so pleasant and aficiant nice staff waiting time was amazing , thank you spitzer More

by TRACEYONEAL42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us. We are glad that our team took great care of you during your recent service visit. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

May 26, 2025

They didn’t fix what I brought it in for the back up camera cloudy More

by Ardomotive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelly
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May 25, 2025

Service was quick and professional staff were pleasant and friendly. Area was comfortable with amenities. More

by DIANENAGY1421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Deluca
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

May 25, 2025

Everything went smoothly, the service people were great. Very helpful I would highly recommend ur services More

by Linda862401@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Viscusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Spitzer Buick GMC Parma responded

We appreciate your 5-star rating! We are delighted that our team provided you with a smooth and efficient experience. Your kind recommendation means so much to us and we hope that you continue to choose us for all of your future automotive needs!

May 25, 2025

All helpful even helping me with buttons because my old car was 12 years old and cars have changed Even drove me to heirtz to rent a car while my car was cleaned More

by HEGEDUSPAT7
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Deluca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2025 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

May 25, 2025

I love Spitzer, from the salesman who sold me my car, to the amazing staff at their service center. I highly recommend this dealership. More

by srecord216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your wonderful review and recommendation! We strive for 100% customer satisfaction, and we are delighted that our team provided you with the A+ service that you deserve. We wish you safe travels! If there is ever anything more that we may help you with, please do not hesitate to give us a call.

May 24, 2025

Wrote the service up right away, after I drove in. Gave me a loaner car. The next day they text me the car was done. Did a pressure test. Just needed more antifreeze. More

by d_muraco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! We are glad that our team took great care of you and your vehicle. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

May 23, 2025

Even if you have a warranty they try to charge you a 190 dollar diagnostic fee to take your car in. People are nice but the company seems like it needs every dollar. More

by jgoodhe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Difino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2025

We had a great dealership in Michigan so I have high expectations. This dealership has met my expectations and I have taken my vehicle there 3 times since moving to Ohio. Every service appt has been o More

by Tamara319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Buchner
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May 23, 2025 -

Spitzer Buick GMC Parma responded

Thank you for taking the time to leave us this wonderful review! Providing 5-star service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

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