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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.5
326 Reviews

326 Reviews of Spitzer Buick GMC Parma - Service Center

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May 08, 2024

Great organization, easy to work with, and the sales person Kelly was very helpful and professional More

by tommykoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Hettinga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your wonderful review! We are overjoyed that Kelly could put you at ease and make your overall experience as seamless as possible. Please drive safely!

Helpful
May 07, 2024

The abeyance of the dealership was refreshing . Everyone who assisted me was pleasant and friendly. More

by jessshep51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Neitzel
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May 08, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! We are so glad that our team provided you with top-notch service. Please do not hesitate to let us know if there is ever anything more that we may help you with!

Helpful
May 07, 2024

The problem was 10Days out of warranty I was told they would try to get it through All I got was a sorry They didn’t even try. I would never purchase a GMC vehicle again and I’m recommending to everyon More

by JMBUCHA74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Difino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Kubow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Freeman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Leek
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Black
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Blazer
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 06, 2024

Comfy seats. Very clean. I was greeted immediately. Wait time wasn’t too bad. I was able to schedule early. And got a truck wash. More

by shalace2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are so glad to provide you with a seamless, 5-star experience. It is our pleasure to assist you in any way possible. Safe travels!

Helpful
May 06, 2024

Service /people were great , facilty clean 👌 will be back for future service items take care of vehicle's More

by thomasstupka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken
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May 06, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review, Thomas! We are happy to hear that our team could provide you with top-notch service. We hope to see you again the next time your vehicle is ready for service!

Helpful
May 04, 2024

Part ordered 6 weeks ago was the wrong part. Service thinks all we have to do is come back many times and it’s no big deal. More

by DAVIDKLEINPETER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Difino
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 04, 2024

Bret is the best sales person I've ever had. I have a lot of respect and trust in him. More

by Brat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Leek and Tom Squid
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May 06, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are pleased that Bret provided you with nothing less. Please drive safely!

Helpful
May 04, 2024

Spitzer goes up and about and about doing the best they can which is excellent I thank you More

by jamesreiss44144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for your positive review! We are so glad to provide you with top-notch service. It is our pleasure to assist you in any way possible. Safe travels!

Helpful
May 03, 2024

Did a great job fixing our issue and working with our extended warranty company to get the fix covered. We'll return to them for any future service. More

by TONIBRADLEY.ARKANSAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Neitzel
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May 06, 2024 -

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! We are glad that our team could get your automotive needs taken care of. It is our pleasure to serve you. We look forward to serving your automotive needs for years to come.

Helpful
May 02, 2024

Dominic Difino checked me in and was very pleasant. He checked in on me while I was awaiting my oil change and tire rotation and advised I needed a new air filter with my 30,000 checkup which I was ver More

by rsmith7044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Spitzer Buick GMC Parma responded

Thank you so much for leaving Dominic this positive review! We are glad to hear that he took great care of your automotive needs. Please do not hesitate to let us know how we may be of further service to you.

Helpful
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