Spitzer Buick GMC

This was one of the most frustrating car buying experiences I’ve had. I was actively working a deal on a Chevy Equinox EV from out of state and made it very clear I was serious — we discussed ou experiences I’ve had. I was actively working a deal on a Chevy Equinox EV from out of state and made it very clear I was serious — we discussed out-the-door pricing, confirmed details like the charger and paperwork, and I was literally preparing to drive 7 hours early the next morning with my dad to complete the purchase. At no point was I told there was another buyer actively purchasing the vehicle. Instead, I was led to believe the car was available and that we were moving forward. Then, right after confirming final details, I was suddenly told the vehicle was “in the process of selling.” I completely understand first-come, first-served — that’s not the issue. The issue is the lack of transparency. If another buyer was ahead of me, that should have been clearly communicated so I could have made an informed decision (like putting down a deposit immediately). This isn’t the first time I’ve had this happen during my search, but this was by far the most poorly handled. If you’re an out-of-state buyer, be very cautious. Don’t make plans or assume anything is yours unless you have it locked down in writing. Very disappointing experience. More

Explained everything too me and kept me up dated on what they were doing Got me in fast to work on my car they were doing Got me in fast to work on my car More

Everything was top tier from the moment I walked in! Appreciate Spitzer, definitely recommend Amazing experience Appreciate Spitzer, definitely recommend Amazing experience More

They ask what we were looking for and found a match and worked a deal that worked for me. worked a deal that worked for me. More

I've always had top notch service with Spitzer. Greg has far exceeded all my expectations. He was able to squeeze me in quickly to diagnose what was going on with my car and then fit me in the very Greg has far exceeded all my expectations. He was able to squeeze me in quickly to diagnose what was going on with my car and then fit me in the very next morning to get my car fixed. I'm a realtor and I'm in my car all the time. Being without it can be devastating for my work but he communicated everything to me multiple times throughout the day and even got everything completed way sooner than I was even expecting. I will never go anywhere else! More

Friendly smiles greet you. Always trying to help you. Usually go over everything so you know what they did and if there is anything that might need attention. Always trying to help you. Usually go over everything so you know what they did and if there is anything that might need attention. More

They were very helpful, on time, and friendly. I will definitely go back for my service. I will definitely go back for my service. More

Great to work with, fleet services prices and workmanship is top notch! Greg Smith is the man! is top notch! Greg Smith is the man! More

The dealership worked as a team to get me in a newer car & lower payments . Couldn't be happier w/ the purchase . & lower payments . Couldn't be happier w/ the purchase . More

Michael Greeted with a pleasant, no pressure attitude. Asked what my needs were, gave me all my options, and pointed me in the right direction. I told him I needed the weekend to make my decision and I wa Asked what my needs were, gave me all my options, and pointed me in the right direction. I told him I needed the weekend to make my decision and I wasn’t an impulse buyer and he respected that. He did check in a couple days later and answered a few questions. When I was ready, the process was nice and smooth and prompt by everyone. I felt very comfortable there. More