Spitzer Chevrolet North Canton

The was no actual diagnosis. A code reader was hooked up and suggested guessing the spark plugs. Then $200 charge. The service was suggested costed $1600. I spent $100 and 1 hour A code reader was hooked up and suggested guessing the spark plugs. Then $200 charge. The service was suggested costed $1600. I spent $100 and 1 hour to do it myself to prove them wrong which I already knew they were. More

Easy, fast, and helpful. I would recommend Spitzer Chevy to anyone. Thanks for the great customer service and support. I would recommend Spitzer Chevy to anyone. Thanks for the great customer service and support. More

They were very helpful They did everything that they could to help me and make it happen very fast fast and efficient could to help me and make it happen very fast fast and efficient More

Chris was courteous and listened well. He performed check in, confirmed issue, service complete call, and check out professionally and efficiently. Free first oil change and tire rotation He performed check in, confirmed issue, service complete call, and check out professionally and efficiently. Free first oil change and tire rotation performed as promised and quickly. I am happy that no unnecessary service sells were attempted. More

I recently purchased a 2023 Jeep Compass for my son from Spitzer in North Canton and had a wonderful experience. I worked with Erik Green who we HIGHLY RECOMMEND was incredibly knowledgeable and patient, ne Spitzer in North Canton and had a wonderful experience. I worked with Erik Green who we HIGHLY RECOMMEND was incredibly knowledgeable and patient, never pressuring me into anything. The whole team, from Manager Bobby Lohn, to the Chris in the finance department was friendly and efficient. They offered a fair price and gave us an exceptional trade value. The paperwork process was extremely smooth as well. I especially appreciated that they spoke not only to me but also directly to my son like he was their own. Erik was OUTSTANDING, like Johnny on the spot!! He took the time to ensure my son knew exactly how to use EVERY SINGLE feature in his new Jeep and also helped him get his phone connected even though it was -20° outside he did not skip a beat! While signing all the papers Chris took the time to make sure my son knew what paperwork he would need to keep in his Jeep for roadside assistance, also what he would need to verify that the plates were being transferred, and also helped him get the Spitzer app installed on his phone for all maintenance, awards, ect. I'd definitely recommend ERIK GREEN to anyone looking for a car!" Thank you all for making this such a smooth experience! We will definitely be back! More

Was great they gave me a ride to work and put wiper blades on my car I had bought blades on my car I had bought More

The service was very good. The only complaint I have is that when the lady handling the service on my work truck was out, nobody else could tell me how far along it was in the The only complaint I have is that when the lady handling the service on my work truck was out, nobody else could tell me how far along it was in the process of being repaired. It was a long wait for parts, but with the snowstorm that was nobody’s fault. Overall, I’m satisfied with the job done. More

My experience of purchasing my new vehicle was seamless! Everyone involved at the dealership was amazing in helping me get the vehicle that I wanted. As soon as I made up my mind, they were on it! GM Chr Everyone involved at the dealership was amazing in helping me get the vehicle that I wanted. As soon as I made up my mind, they were on it! GM Chris Jung, Salesperson Scott, Finance Chris helped make my dream come true in less than 24 hours I had my new vehicle. Although I loved having a new vehicle, I never enjoyed the process in the past it was a full day of back and forth frustration! These guys made it so easy.......thank you for making my dream come true and getting me exactly what I wanted! You are my dealership! More

Overall experience was pleasant. My sales person was knowledgeable and easy to work with. I walked out with what I thought was a fair deal without a lot of haggling. Was nice not to My sales person was knowledgeable and easy to work with. I walked out with what I thought was a fair deal without a lot of haggling. Was nice not to have to spend all day at the dealership to make this happen. I am also very pleased with my new purchase! Kudos to Spitzer Chevrolet!! More

Before getting into the full review, I want to note that the service department was excellent. Aaron and Chris were extremely understanding, professional, and helpful while inspecting my vehicle. They were the service department was excellent. Aaron and Chris were extremely understanding, professional, and helpful while inspecting my vehicle. They were truly the bright spot in an otherwise frustrating experience - 5 stars Unfortunately, my overall experience was very disappointing. This dealership sold me a CPO vehicle with major mechanical issues on December 15, through no fault of my own. I spent much of January being sent in circles trying to resolve the situation. My original request was a reasonable buyback with no loss of equity, especially since I had only owned and driven the vehicle for about 2½ weeks, but this was not fairly considered. Matt was helpful and professional, and I understand the situation was largely outside of his control. However, I was repeatedly told the GM, Chris Jung, would contact me. Instead, I was handed off to Bobby Long, who offered no new information and further delayed resolution. When I finally reached Chris Jung myself, his response was dismissive and amounted to the same $11,000 loss on a vehicle I hadn’t even made a first payment on when I originally came. That trade offer is well below fair market value, despite my willingness to pay more for a comparable replacement. Due to the lack of accountability and resolution, a complaint has been filed with the Attorney General. I would not recommend this dealership. More