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Spitzer Chevrolet Northfield
Northfield, OH
417 Reviews
Whether you're searching for a reliable Macedonia auto repair shop or affordable payment options for a new car, Spitzer Chevrolet Northfield has got you covered! Your local Northfield Chevrolet dealership serves Cleveland, Macedonia and Strongsville drivers, as well as out-of-town customers that have made the drive over and over because they know our service and selection are the best for miles. Use the map above to get directions to our Chevrolet dealership from Cleveland and Strongsville or anywhere in the Macedonia area. If you have any questions about our hours or directions, please call us at 877-602-5618. We can't wait to see you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 417 reviews
September 04, 2025
Dominic Blackstock, very knowledgeable about the cars , and technology in the cars ,help my wife and decide about getting are new Trailblazer and technology in the cars ,help my wife and decide about getting are new Trailblazer More
by acftmike
August 12, 2025
Dave Krusinski made this the most enjoyable experience we’ve had at a car dealership. We leased a Chevy Trax and would highly recommend Spitzer Macedonia based upon our experience with Dave, management, we’ve had at a car dealership. We leased a Chevy Trax and would highly recommend Spitzer Macedonia based upon our experience with Dave, management, and everyone who served us. More
by Travel25
August 05, 2025
I love this dealership. Everyone is soo nice and helpful. They will continue to receive my service. Everyone is soo nice and helpful. They will continue to receive my service. More
by sblemons
August 03, 2025
Great service Matthew did a fantastic job on my vehicle. I will be back for more service. I will be back for more service. More
by markmcgroarty
Employees Worked With
Other Employees :
Matthew McGroarty
July 30, 2025
Alec Dadas Carmin Citraro Carmin was so helpful and knowledgeable. Answered all our questions. When I text her she immediately responded. Made our buying process pleasurable. knowledgeable. Answered all our questions. When I text her she immediately responded. Made our buying process pleasurable. More
by lilkanic
Employees Worked With
July 22, 2025
Carmin was extremely helpful and took her time to explain all the features of my new Tahoe! Great dealership to purchase from! all the features of my new Tahoe! Great dealership to purchase from! More
by Porachar
July 01, 2025
I recently had to replace my college-aged son's car and ended up at Spitzer Chevy in Northfield. We had a specific year, model, and price range in mind, and looked at a few vehicles. One of the options was ended up at Spitzer Chevy in Northfield. We had a specific year, model, and price range in mind, and looked at a few vehicles. One of the options was a 2017 Chevy with 88,000+ miles, priced at over $10,000. Due to the poor condition of my son's current car and his impending return to school, I felt pressure to act quickly. That urgency unfortunately clouded my judgment. We visited the dealership just before closing on a Saturday. While waiting for our trade-in to be evaluated, we overheard a high-pressure interaction between another customer and their sales rep. The GM told the couple that if they didn’t buy the car they were considering in the next 15 minutes, he was going to send it to auction. It was an extremely aggressive, uncomfortable tactic—and frankly should’ve been my first warning sign. When we received our quote, it included two add-on “security packages” totaling $1,300—neither of which we asked for. I left to discuss the situation with my wife, who was concerned about the high mileage, the price, and minor body damage. The next morning, I called our sales rep, Jacob, and made an offer $1,000 below the quote, asking them to remove the unnecessary add-ons. He said they’d remove the add-ons, but refused to negotiate on price at all. They showed no interest in working with us. Against my better judgment, and driven by safety concerns for my son, I went through with the purchase. That’s when I had to deal with the finance manager, Wally—who was rude, dismissive, and clearly more interested in upselling than helping. Despite my excellent credit score (825+), he initially offered me a loan with an inflated interest rate—because he stood to gain a kickback from the lender. Only after I pushed back did he reluctantly lower it, treating it like he was doing me a personal favor. He rushed through the paperwork, didn’t explain anything, and acted as if I was wasting his time. After the purchase, Jacob called to check in. I told him I was experiencing major buyer’s remorse and felt taken advantage of. I asked to speak with a manager. He said he’d pass along my concerns—but no one ever called. A week later, Jacob followed up again. I told him I was still unhappy and disappointed that no one had reached out. Again, he promised to relay the message. Again, no response. Looking back, the GM’s aggressive behavior, the unnecessary add-ons, the refusal to negotiate, the manipulative financing tactics, and the complete lack of post-sale support all point to one thing: this dealership does not care about its customers—only making a sale. I pride myself on being a careful consumer, but I let urgency and emotion cloud my judgment. I ended up with a car that wasn’t worth the price, from a dealership that treated me with indifference. Please learn from my experience: Avoid Spitzer Chevy in Northfield. If you value honesty, transparency, and customer service, look elsewhere. More
by scrowrep
June 25, 2025
Great people and very professional. Quick and easy with fair pricing. I would suggest friends and family to check them out Quick and easy with fair pricing. I would suggest friends and family to check them out More
by Michael.lagorga
June 24, 2025
Carmin was the best and most knowledgeable person I've ever worked for. She's the bees knees! ever worked for. She's the bees knees! More
by Carguy
May 20, 2025
Jordan Ergang was helpful and way to work with during the process of finding a vehicle. process of finding a vehicle. More
by NM
