Spitzer Chevrolet Northfield

Uncharacteristic - greeting was questionable, work was not complete had to return in minutes...I even doubted if work I paid for was even done. not complete had to return in minutes...I even doubted if work I paid for was even done. More

Tried to charge me $250 for a oil change on my Silverado From the first estimate that was emailed to me From the first estimate that was emailed to me More

I like the fact this dealership is close to my families home and is a well established dealership. Although I had trouble accessing my points from my oil change on the Spitzer VIP app. and forgot my coffee home and is a well established dealership. Although I had trouble accessing my points from my oil change on the Spitzer VIP app. and forgot my coffee cup from home while visiting- Thanks - Lynne Sike More

The Spitzer Northfield dealership is top notch. The team members are highly skilled and are very knowledgeable about their product. They always exceed expectations and they make certain that all is The team members are highly skilled and are very knowledgeable about their product. They always exceed expectations and they make certain that all issues are resolved. Staff members are always professional and very courteous. More

Friendly and service was quick The dealership also appeared to be very clean and organized appeared to be very clean and organized More

Always a good experience Spitzer service is great. Always have a good experience visiting Spitzer service is always the best. I've used them for many years and always been satisfied with them Always have a good experience visiting Spitzer service is always the best. I've used them for many years and always been satisfied with them More

Was disappointed that an oil change & tire rotation took an hour and a half. However, they honored a special deal that had been sent to me which made the price very reasonable, so that was a plus. The waiti an hour and a half. However, they honored a special deal that had been sent to me which made the price very reasonable, so that was a plus. The waiting area was comfortable with free popcorn & coffee of which I had some while waiting. The service representative was friendly upon my arrival, but never offered anything in the way of an update during the long wait. The actual work done was fine insofar as I can determine. So, on the whole I was satisfied, but not overly impressed either. More

Incorrect diagnosis by technician and below average service from the department Incorrect diagnosis by technician and below average service from the department. Expected better but it's all good service from the department Incorrect diagnosis by technician and below average service from the department. Expected better but it's all good More

Frustrating 2. 5 hours for an oil change as the first one in the shop and I was recommended a service I was already convinced of last time I was in for an oil change 5 hours for an oil change as the first one in the shop and I was recommended a service I was already convinced of last time I was in for an oil change. More

I have been a loyal Spitzer customer since the late 90's Chris Mentor was my salesman and his AMAZING customer service skills won me over and I kept coming back. This is my 6th vehicle purchase from Spitzer Chris Mentor was my salesman and his AMAZING customer service skills won me over and I kept coming back. This is my 6th vehicle purchase from Spitzer and I will continue to return and send anyone I know looking to lease or buy a vehicle their way. Carmin was AMAZING and made my experience fun and seamless. Spitzer customer service has always been phenomenal and that is why I keep coming back. Keep up the awesome work guys. More