Spitzer Chevrolet Northfield

Jessica Rocks I bought a late model used vehicle here and Jessica was my sales person. This is the third car I have bought from her. She is hard working, profession I bought a late model used vehicle here and Jessica was my sales person. This is the third car I have bought from her. She is hard working, professional, and very personable. I wont buy a car from anyone else. There were a few issues with the vehicle and the G. M. went above and beyond to make me happy.I was very impressed.I would recommend Jessica every time. Thank you both for excellent customer satisfaction. WELL DONE!!! Jimmy Conway More

The perfect car was waiting for me. It was all so painless. Car had just been turned in. Low mileage, great price! I'm very happy with my purchase. Ty, ty, Jessica!! It was all so painless. Car had just been turned in. Low mileage, great price! I'm very happy with my purchase. Ty, ty, Jessica!! More

Leased a new Equinox Jessica Valigosky was very nice and explained everything in detail. We had not leased a car in a while and she made it seem very easy. Jessica Valigosky was very nice and explained everything in detail. We had not leased a car in a while and she made it seem very easy. More

Very quick transaction, honest, friendly staff Don't know anything about cars to be honest and Jessica was great, to the point, helpful and I was able to take the car to my mechanic for them to ver Don't know anything about cars to be honest and Jessica was great, to the point, helpful and I was able to take the car to my mechanic for them to verify everything that was said and it was all true. Important for me to trust car dealers and these guys were great. More

Great Service Bought a 2000 Corvette at another dealer and brought it to Spitzer to check it over. Have dealt with Spitzer Chevy before and they have a good reputat Bought a 2000 Corvette at another dealer and brought it to Spitzer to check it over. Have dealt with Spitzer Chevy before and they have a good reputation with me. Andrew Neri did an excellent job in letting me know what work needed to be done and what could be done later. The technician that worked on the vehicle was very thorough and the car was returned to me clean. All the work that could be done was done in the same day. They provided me a ride home while the car was being worked on. I have a very high level of confidence in this service department. More

Just fine. Jessica was very pleasant, and made me feel at ease. She helped in every way to make sure the car was the right one for me. Jessica was very pleasant, and made me feel at ease. She helped in every way to make sure the car was the right one for me. More

Jessica 👍🏼 Very good experience at the dealership. Jessica was very personable, explained everything well throughout the purchase process, and answered all of ou Very good experience at the dealership. Jessica was very personable, explained everything well throughout the purchase process, and answered all of our questions. Will let friends and family know; highly recommend. More

Great Experience Today I went in to simply check and see if my Strut was leaking. Jacob, my mechanic, along with Al, helped to find out the issue. They were extremely Today I went in to simply check and see if my Strut was leaking. Jacob, my mechanic, along with Al, helped to find out the issue. They were extremely respectful which is most important to me. They also ran my car through the car wash for me free of charge. Great people, great service! More

What A Positive Experience and Great Service Team We were visiting nearby Hudson Ohio from Virginia for a wedding when we experienced a mechanical issue with our Chevrolet Tahoe. Our call to Spitzer's We were visiting nearby Hudson Ohio from Virginia for a wedding when we experienced a mechanical issue with our Chevrolet Tahoe. Our call to Spitzer's service department was answered promptly and the situation explained. They indicated an ability to squeeze us in. On arrival was immediately greeted by the Service Advisor Alec Dadas to whom I had spoken on the phone. I was quickly informed of suggested steps by both the advisor and a very competent and informed service technician (a name I unfortunately did not write down), and next thing I knew the vehicle was being taken by this excellent technician to the service area. The team did a superb job keeping me informed, provided me a comfortable place to wait and importantly everyone in the dealership that passed by spoke - very friendly place. What a great experience all the way around. I was repaired and on my way in 90 minutes, slightly below the initial cost estimate AND THE CAR HAD BEEN WASHED SO IT WAS READY FOR THE WEDDING. Horror stories abound of being taken advantage of on auto repair issues when travelling away from home. The team at Spitzer was just the opposite. If we did not live 500 miles away from Spitzer they would be our dealer of choice - even for buying an auto, simply based on the positive experience. Excellent service, excellent communication and this Spitzer's team epitomized top quality Customer Service. A Grateful Virginia Visitor More